Essentials of MIS chapter 2
Business - correct answer-A formal organization whose aim is to produce
products or provide services for profit
Business Intelligence - correct answer-Applications and technologies to help
users make better business decisions
Business processes - correct answer-The unique ways in which organizations
coordinate and organize work activities, information, and knowledge to
produce a product or service
Chief information officer - correct answer-Senior manager in charge of the
information systems functioning in the firm
Chief knowledge officer - correct answer-Responsible for the firm's knowledge
management program
Chief security officer - correct answer-Heads of formal security function for the
organization and is responsible for enforcing the firm's security policy
Collaboration - correct answer-Working with others to achieve shared and
explicit goals
Customer relationship management - correct answer-Information systems that
track all the ways in which a company interacts with its customers and analyze
these interactions to optimize revenue, profitability, customer satisfaction, and
customer retention
Cyberlocker - correct answer-Online file sharing service that allows users to
upload files to a secure online storage site for which the files can be
synchronized and shared with others
Data workers - correct answer-People such as secretaries or bookkeepers
who process the organizations paperwork
Decision support systems - correct answer-Information systems at the
organization's management level that combine data and sophisticated
Business - correct answer-A formal organization whose aim is to produce
products or provide services for profit
Business Intelligence - correct answer-Applications and technologies to help
users make better business decisions
Business processes - correct answer-The unique ways in which organizations
coordinate and organize work activities, information, and knowledge to
produce a product or service
Chief information officer - correct answer-Senior manager in charge of the
information systems functioning in the firm
Chief knowledge officer - correct answer-Responsible for the firm's knowledge
management program
Chief security officer - correct answer-Heads of formal security function for the
organization and is responsible for enforcing the firm's security policy
Collaboration - correct answer-Working with others to achieve shared and
explicit goals
Customer relationship management - correct answer-Information systems that
track all the ways in which a company interacts with its customers and analyze
these interactions to optimize revenue, profitability, customer satisfaction, and
customer retention
Cyberlocker - correct answer-Online file sharing service that allows users to
upload files to a secure online storage site for which the files can be
synchronized and shared with others
Data workers - correct answer-People such as secretaries or bookkeepers
who process the organizations paperwork
Decision support systems - correct answer-Information systems at the
organization's management level that combine data and sophisticated
