Essentials of MIS: Chapter 9
Enterprise software - correct answer-is built around thousands of predefined
business processes that reflect best practices.
Supply Chain - correct answer-a network of organizations and business
processes for procuring raw materials, transforming these materials into
intermediate and finished products, and distributing the finished products to
customers.
Bullwhip effect - correct answer-where information about the demand for a
product gets distorted as it passes from one entity to the next across the
supply chain.
Supply chain planning systems - correct answer-enable the firm to model its
existing supply chain, generate demand forecasts for products, and develop
optimal sourcing and manufacturing plans.
Demand planning - correct answer-determines how much product a business
needs to make to satisfy all of its customer's demands.
Supply chain execution systems - correct answer-manage the flow of products
through distribution centers and warehouses to ensure that products are
delivered to the right locations in the most efficient manner.
push-based model - correct answer-where production master schedules are
based on forecasts or best guesses of demand for products, and products are
"pushed" to customers.
pull-based mode - correct answer-known as a demand-driven or build-to-order
model, actual customer orders or purchases trigger events in the supply chain.
Touch point - correct answer-is a method of interaction with the customer,
such as telephone, e-mail, customer service desk, conventional mail,
Facebook, Twitter, Web site, wireless device, or retail store.
Partner relationship management (PRM) - correct answer-uses many of the
same data, tools, and systems as customer relationship management to
enhance collaboration between a company and its selling parts.
Enterprise software - correct answer-is built around thousands of predefined
business processes that reflect best practices.
Supply Chain - correct answer-a network of organizations and business
processes for procuring raw materials, transforming these materials into
intermediate and finished products, and distributing the finished products to
customers.
Bullwhip effect - correct answer-where information about the demand for a
product gets distorted as it passes from one entity to the next across the
supply chain.
Supply chain planning systems - correct answer-enable the firm to model its
existing supply chain, generate demand forecasts for products, and develop
optimal sourcing and manufacturing plans.
Demand planning - correct answer-determines how much product a business
needs to make to satisfy all of its customer's demands.
Supply chain execution systems - correct answer-manage the flow of products
through distribution centers and warehouses to ensure that products are
delivered to the right locations in the most efficient manner.
push-based model - correct answer-where production master schedules are
based on forecasts or best guesses of demand for products, and products are
"pushed" to customers.
pull-based mode - correct answer-known as a demand-driven or build-to-order
model, actual customer orders or purchases trigger events in the supply chain.
Touch point - correct answer-is a method of interaction with the customer,
such as telephone, e-mail, customer service desk, conventional mail,
Facebook, Twitter, Web site, wireless device, or retail store.
Partner relationship management (PRM) - correct answer-uses many of the
same data, tools, and systems as customer relationship management to
enhance collaboration between a company and its selling parts.
