UHC Event Basics Assessment 2024
What type of event must an agent conduct when they want to be able to collect consumer
information, schedule future appointments, and accept enrollment applications?
-Marketing/sales event
-Member event
-Educational event - correct answer-Marketing/sales event
What type of event is an agent conducting when they inform Medicare consumers about
Original Medicare, Medicare Advantage, Prescription Drug, or other Medicare programs?
-Informal Marketing/sales event
-Educational event
-Formal Marketing/sales event - correct answer-Educational event
Which of the following must be provided upon reasonable consumer request?
-A language translator (e.g., Spanish translation at an event conducted in English) at formal
marketing/sales events only
-A sign language interpreter at any marketing/sales or educational event
-A sign language interpreter at formal marketing/sales events only - correct answer-A sign
language interpreter at formal marketing/sales events only
Which of the following UnitedHealthcare event reporting rules is accurate?
-Only formal marketing/sales events must be reported
-All educational and marketing/sales events must be reported (wrong)
-Only formal and informal marketing/sales events must be reported - correct answer-Only
formal and informal marketing/sales events must be reported
What type of event is an agent cancelling when they are required to be at the venue at the
time the event had been scheduled to start and remain there for 30 minutes in case a
consumer arrives?
-Informal marketing/sales event scheduled to occur within 7 calendar days of the
cancellation
What type of event must an agent conduct when they want to be able to collect consumer
information, schedule future appointments, and accept enrollment applications?
-Marketing/sales event
-Member event
-Educational event - correct answer-Marketing/sales event
What type of event is an agent conducting when they inform Medicare consumers about
Original Medicare, Medicare Advantage, Prescription Drug, or other Medicare programs?
-Informal Marketing/sales event
-Educational event
-Formal Marketing/sales event - correct answer-Educational event
Which of the following must be provided upon reasonable consumer request?
-A language translator (e.g., Spanish translation at an event conducted in English) at formal
marketing/sales events only
-A sign language interpreter at any marketing/sales or educational event
-A sign language interpreter at formal marketing/sales events only - correct answer-A sign
language interpreter at formal marketing/sales events only
Which of the following UnitedHealthcare event reporting rules is accurate?
-Only formal marketing/sales events must be reported
-All educational and marketing/sales events must be reported (wrong)
-Only formal and informal marketing/sales events must be reported - correct answer-Only
formal and informal marketing/sales events must be reported
What type of event is an agent cancelling when they are required to be at the venue at the
time the event had been scheduled to start and remain there for 30 minutes in case a
consumer arrives?
-Informal marketing/sales event scheduled to occur within 7 calendar days of the
cancellation
