2024 AARP Assessment uhc
Which of the following is TRUE about UnitedHealthcare Medicare plans carrying the AARP
name? - correct answer-AARP does not endorse any UnitedHealthcare MA and PDP plans
but does endorse the AARP Medicare Supplement Insurance Plans.
To live up to the five Consumer Commitment Standards, agents offering AARP-branded
products should help their customers feel their relationship with AARP is
____________________. - correct answer-Effortless and inspiring
Which of the following are part of being straightforward when servicing a customer? (Select
3) - correct answer--Communicating clearly to alleviate any confusion.
-Being upfront about what information means.
-Providing the right information.
Do consumers have to be an AARP member to enroll in an AARP-branded plan with
UnitedHealthcare? - correct answer-Yes, if the consumer is enrolling in a Medicare
Supplement Plan.
Which of the following statements is FALSE? - correct answer-AARP sets rates for the
Medicare Supplement Plans.
Next question
According to AARP, there are how many individual AARP members? - correct answer-Nearly
38 million
Which of the following statements about AARP are TRUE? (Select 2) - correct
answer--AARP advocates for the 50+ population in congress for legislation to lower medical
costs.
-The AARP motto is to serve, not be served.
Where can agents find the Authorized to Offer Guidelines? - correct answer-Jarvis
The value proposition for the AARP brand is seen in what kinds of benefits for the members?
(Select 3) - correct answer--Reputation of the AARP name.
-Efforts to improve the lives of members.
-Quality of products offered.
Which AARP-branded Medicare products does UnitedHealthcare offer? (Select 3) - correct
answer--Prescription Drug Plans
-Medicare Advantage Plans
-Medicare Supplement Plans
Which of the following is TRUE about UnitedHealthcare Medicare plans carrying the AARP
name? - correct answer-AARP does not endorse any UnitedHealthcare MA and PDP plans
but does endorse the AARP Medicare Supplement Insurance Plans.
To live up to the five Consumer Commitment Standards, agents offering AARP-branded
products should help their customers feel their relationship with AARP is
____________________. - correct answer-Effortless and inspiring
Which of the following are part of being straightforward when servicing a customer? (Select
3) - correct answer--Communicating clearly to alleviate any confusion.
-Being upfront about what information means.
-Providing the right information.
Do consumers have to be an AARP member to enroll in an AARP-branded plan with
UnitedHealthcare? - correct answer-Yes, if the consumer is enrolling in a Medicare
Supplement Plan.
Which of the following statements is FALSE? - correct answer-AARP sets rates for the
Medicare Supplement Plans.
Next question
According to AARP, there are how many individual AARP members? - correct answer-Nearly
38 million
Which of the following statements about AARP are TRUE? (Select 2) - correct
answer--AARP advocates for the 50+ population in congress for legislation to lower medical
costs.
-The AARP motto is to serve, not be served.
Where can agents find the Authorized to Offer Guidelines? - correct answer-Jarvis
The value proposition for the AARP brand is seen in what kinds of benefits for the members?
(Select 3) - correct answer--Reputation of the AARP name.
-Efforts to improve the lives of members.
-Quality of products offered.
Which AARP-branded Medicare products does UnitedHealthcare offer? (Select 3) - correct
answer--Prescription Drug Plans
-Medicare Advantage Plans
-Medicare Supplement Plans
