Communications essentials final exam
review
I am sending this message to let you know that Tuesday's meeting has been
cancelled is a concise and direct message. - correct answer-false
Most people are good listeners. - correct answer-False
Active-voice verbs are preferred in business writing. - correct answer-True
hen delivering bad news, you should always use the indirect strategy to soften the
W
impact. - correct answer-False
killed business communicators use an abundance of first-person pronouns such as
S
I, we, and our to connect with an audience. - correct answer-False
Please give consideration to our latest offer is an effectively written sentence for a
business message. - correct answer-False
Rational appeals are associated with reason and intellect; whereas, emotional
appeals relate to status, ego, and sensual feelings. - correct answer-True
Business letters are the preferred channel of communication for delivering messages
outside of an organization. - correct answer-True
The richest communication channel is e-mail.- correct answer-False
Every mechanic must submit his timesheet by Friday is a well-written sentence. -
correct answer-False
hich of the following situations would most likely require persuasion within an
W
organization? - correct answer-Asking employees to participate in an exercise
program to improve wellness and to reduce health insurance costs
Which of the following statements best demonstrates concise writing? - correct
answer-Although this training is a company requirement, it must be completed at the
employee's expense.
hat is the best advice to follow when using texting or instant messaging (IM) in the
W
workplace? - correct answer-Check with your supervisor to learn about your
organization's messaging policies.
review
I am sending this message to let you know that Tuesday's meeting has been
cancelled is a concise and direct message. - correct answer-false
Most people are good listeners. - correct answer-False
Active-voice verbs are preferred in business writing. - correct answer-True
hen delivering bad news, you should always use the indirect strategy to soften the
W
impact. - correct answer-False
killed business communicators use an abundance of first-person pronouns such as
S
I, we, and our to connect with an audience. - correct answer-False
Please give consideration to our latest offer is an effectively written sentence for a
business message. - correct answer-False
Rational appeals are associated with reason and intellect; whereas, emotional
appeals relate to status, ego, and sensual feelings. - correct answer-True
Business letters are the preferred channel of communication for delivering messages
outside of an organization. - correct answer-True
The richest communication channel is e-mail.- correct answer-False
Every mechanic must submit his timesheet by Friday is a well-written sentence. -
correct answer-False
hich of the following situations would most likely require persuasion within an
W
organization? - correct answer-Asking employees to participate in an exercise
program to improve wellness and to reduce health insurance costs
Which of the following statements best demonstrates concise writing? - correct
answer-Although this training is a company requirement, it must be completed at the
employee's expense.
hat is the best advice to follow when using texting or instant messaging (IM) in the
W
workplace? - correct answer-Check with your supervisor to learn about your
organization's messaging policies.
