IT Essentials Final Exam (Chapters 1-14)
What can an IT technician accomplish using the Manage Storage Spaces feature in
Windows 8 and 10?
update disk device drivers in the Windows registry
configure RAID controllers in the BIOS
automatically configure disk backup utilities
create storage pools and configure disk arrays
create storage pools and configure disk arrays
A new customer asks if all of its older company computers, which are still running Windows
XP, can be immediately upgraded to Windows 10. What are two important concerns that the
IT technician must discuss with the customer in order to determine if the OS upgrade can be
done? (Choose two.)
compatibility of existing applications and custom software with the new OS
minimum memory and processor requirements for Windows 10
the timeframe for the end of support for Windows 10
the availability of wireless 802.11 standards support in the new OS
OS support for new printers and scanners they may purchase
compatibility of existing applications and custom software with the new OS
minimum memory and processor requirements for Windows 10
An end user wants to be able to recover an older version of a document that was created
earlier in the day. Assuming that Windows Backup is enabled, which Windows 10 function
can provide a user access to recover specific versions of a file?
Reset this PC
Windows Recovery
System Restore
File History
,File History
Match the Android or Apple element to its description.
Refer to the exhibit. What can be determined from the output of this command?
The owner, group, and others have read permissions to January.
The data files in this directory contain no data.
All users have read, write, and execute permissions to files within the directories.
There are three data files and two directories contained in this directory.
The owner, group, and others have read permissions to January
What are two symptoms that indicate that a computer system may be a victim of DNS
spoofing? (Choose two.)
The output of the nslookup command reports an unknown resolver name and IP address.
Entering www.cisco.com in a browser displays a popular gaming site instead of the Cisco
homepage.
System files have been renamed and some user files are missing from the computer hard
drive.
A user is receiving thousands of junk emails each day and contacts report receiving spam
from the user.
The user receives Access Denied errors when attempting to download files from the network
servers.
The output of the nslookup command reports an unknown resolver name and IP address.
Entering www.cisco.com in a browser displays a popular gaming site instead of the Cisco
homepage.
What is required as an additional verification mechanism on iOS mobile devices when
setting up biometric screen locks, such as Touch ID or Face ID?
a linked email account
a pattern lock
a passcode
a swipe code
a passcode
,How can a hard drive that is using an MBR be partitioned in order to support additional
logical drives?
Create a large dynamic volume that spans more than one disk.
Expand the size of the active partition into unallocated space available on the drive.
Create multiple logical partitions within the active partition.
Make one primary partition an extended partition to contain the logical drives.
Make one primary partition and extend partition to contain the logical drives
Match the function performed by an OS to its description.
Before installing the latest version of printer management software, an IT technician creates
a restore point on the Windows 10 computer. The installation fails before it is complete, and
now the printer shows as unavailable. Which Windows option should the technician use to
reverse the software installation and return the system to its prior state without affecting
users files and settings?
Registry editor
File History
System Restore
Backup and Restore
System Restore
A client packet is received by a server. The packet has a destination port number of 22.
What service application is the client requesting?
FTP
SMTP
SSH
Telnet
SSH
, An analyst is booting a tablet that has Windows 7 installed with media card reader. The boot
process is currently working on the following step: WINLOGON.EXE displays the Windows
Welcome screen What is the next step that will happen in the boot process?
WinLoad reads the registry files, chooses a hardware profile, and loads the device drivers.
There are no more steps, the boot process is complete.
NTOSKRNL.EXE starts the login file called WINLOGON.EXE.
The Windows kernel takes over the boot process.
There are no more steps, the boot process is complete
We have an expert-written solution to this problem!
Why would a manager need to use the del command?
to erase one or more files from a Windows directory
to change from the current working folder to another folder
to verify the settings that are suspected to be incorrect
to make the PC synchronize with new group policy settings
to erase one or more files from a Windows directory
A company contracts with a service provider to obtain IaaS and ITaaS services. What are
two advantages of these types of cloud service implementation? (Choose two.)
fewer switch ports needed to connect LAN users
increased control over the types of equipment purchased
protection from costly upgrades and software licenses
less internet bandwidth required for the LAN
less investment in local equipment and training
protection from costly upgrades and software licenses
less investment in local equipment and training
What can an IT technician accomplish using the Manage Storage Spaces feature in
Windows 8 and 10?
update disk device drivers in the Windows registry
configure RAID controllers in the BIOS
automatically configure disk backup utilities
create storage pools and configure disk arrays
create storage pools and configure disk arrays
A new customer asks if all of its older company computers, which are still running Windows
XP, can be immediately upgraded to Windows 10. What are two important concerns that the
IT technician must discuss with the customer in order to determine if the OS upgrade can be
done? (Choose two.)
compatibility of existing applications and custom software with the new OS
minimum memory and processor requirements for Windows 10
the timeframe for the end of support for Windows 10
the availability of wireless 802.11 standards support in the new OS
OS support for new printers and scanners they may purchase
compatibility of existing applications and custom software with the new OS
minimum memory and processor requirements for Windows 10
An end user wants to be able to recover an older version of a document that was created
earlier in the day. Assuming that Windows Backup is enabled, which Windows 10 function
can provide a user access to recover specific versions of a file?
Reset this PC
Windows Recovery
System Restore
File History
,File History
Match the Android or Apple element to its description.
Refer to the exhibit. What can be determined from the output of this command?
The owner, group, and others have read permissions to January.
The data files in this directory contain no data.
All users have read, write, and execute permissions to files within the directories.
There are three data files and two directories contained in this directory.
The owner, group, and others have read permissions to January
What are two symptoms that indicate that a computer system may be a victim of DNS
spoofing? (Choose two.)
The output of the nslookup command reports an unknown resolver name and IP address.
Entering www.cisco.com in a browser displays a popular gaming site instead of the Cisco
homepage.
System files have been renamed and some user files are missing from the computer hard
drive.
A user is receiving thousands of junk emails each day and contacts report receiving spam
from the user.
The user receives Access Denied errors when attempting to download files from the network
servers.
The output of the nslookup command reports an unknown resolver name and IP address.
Entering www.cisco.com in a browser displays a popular gaming site instead of the Cisco
homepage.
What is required as an additional verification mechanism on iOS mobile devices when
setting up biometric screen locks, such as Touch ID or Face ID?
a linked email account
a pattern lock
a passcode
a swipe code
a passcode
,How can a hard drive that is using an MBR be partitioned in order to support additional
logical drives?
Create a large dynamic volume that spans more than one disk.
Expand the size of the active partition into unallocated space available on the drive.
Create multiple logical partitions within the active partition.
Make one primary partition an extended partition to contain the logical drives.
Make one primary partition and extend partition to contain the logical drives
Match the function performed by an OS to its description.
Before installing the latest version of printer management software, an IT technician creates
a restore point on the Windows 10 computer. The installation fails before it is complete, and
now the printer shows as unavailable. Which Windows option should the technician use to
reverse the software installation and return the system to its prior state without affecting
users files and settings?
Registry editor
File History
System Restore
Backup and Restore
System Restore
A client packet is received by a server. The packet has a destination port number of 22.
What service application is the client requesting?
FTP
SMTP
SSH
Telnet
SSH
, An analyst is booting a tablet that has Windows 7 installed with media card reader. The boot
process is currently working on the following step: WINLOGON.EXE displays the Windows
Welcome screen What is the next step that will happen in the boot process?
WinLoad reads the registry files, chooses a hardware profile, and loads the device drivers.
There are no more steps, the boot process is complete.
NTOSKRNL.EXE starts the login file called WINLOGON.EXE.
The Windows kernel takes over the boot process.
There are no more steps, the boot process is complete
We have an expert-written solution to this problem!
Why would a manager need to use the del command?
to erase one or more files from a Windows directory
to change from the current working folder to another folder
to verify the settings that are suspected to be incorrect
to make the PC synchronize with new group policy settings
to erase one or more files from a Windows directory
A company contracts with a service provider to obtain IaaS and ITaaS services. What are
two advantages of these types of cloud service implementation? (Choose two.)
fewer switch ports needed to connect LAN users
increased control over the types of equipment purchased
protection from costly upgrades and software licenses
less internet bandwidth required for the LAN
less investment in local equipment and training
protection from costly upgrades and software licenses
less investment in local equipment and training
