Health Care Management Final Exam Q&A 2024

A 360-degree performance appraisal is helpful because it: A. Includes the perceptions of others in addition to an employee's manager B. Occurs at several points during the yearly assessment period C. Uses evaluation criteria that are different from those in the traditional performance appraisal D. All of these are correct. - correct answer--A. Includes the perceptions of others in addition to an employee's manager A team is: A. A sports franchise B. A short-term group pulled together to address a specific agenda that disbands after a report is issued C. A group of people working together to achieve a common goal D. A long-term entity with revolving members, elected for three-year terms, staffed by a full-time employee E. None of these are correct. - correct answer--C. A group of people working together to achieve a common goal Abuse - correct answer--Improper acts that are unintentional but inconsistent with standard practices; receiving kickbacks from referrals, submitting duplicate bills Bad debt - correct answer--Health care organizations bills for services but receives no payment; these expenses are based on charges, not costs, and are written off by the organization. Typically used with for-profit organizations Balanced Budget Act of 1997 - correct answer--Passed by Congress in 1997 in an attempt to control costs for other health care services. Prospective payment systems were implemented in other settings beginning in1998. This historic measure mandated a balanced federal budget by 2001 but was ironically undone in that very year by the events of 9/11. Charge settings - correct answer--Highly complex activity within any health care organization due to the need to consider a huge number of variables, both internal and external Controlled by: -State and federal laws and regulations -The Joint Commission ad other accrediting body regulations -Antitrust and other fair-pricing laws -Profit-orienting pricing (profit maxim., satisfaction. prof, break-even strategies)