Management Info Systems-Exam 1
Questions we ask when answering a test question. - correct answer--What is it?
-How does it work?
-How does it help our organisation gain a competitive advantage?
Information System - correct answer-Can be any organised combination of people,
hardware, software, communications networks, data resources, and policies and procedures
that STORES, RETRIEVES, TRANSFORMS, AND DISSEMINATES (spread or disperse)
INFORMATION in an organisation. Example in chapter 1 "Real World Case 1".
What is a system? - correct answer-It is a set of interrelated components, with a clearly
defined boundary, working together to achieve a common set of objectives by accepting
inputs and producing outputs in an organized transformation process.
What are the fundamental roles of IS in a business? - correct answer-1) The support of
business processes and operations.
2) The support of business decision making.
3) the support of strategies for a competitive. advantage.
4) Providing assessment support to determine if the organizational goals are being met.
Competitive Advantage (Strategy Statement) - correct answer-It is the essence of your
strategy. It determines what you will do differently or better than the competition to achieve
your objective. It is the most important part of the strategy statement. It describes the logic of
why you will succeed, how you differ, or what you are doing better than the competition.
Strategy Statement - correct answer-It communicates the company's strategy to everyone
within the organization. It consists of three components: objective, scope, and advantage. Its
purpose is to ensure that employees have a clear understanding of the company's strategy.
The Objective (Strategy Statement) - correct answer-It defines the ends that the strategy is
designed to achieve within a specific time frame. It must be specific, measurable, and time
bound. It must also be a single goal (i.e., growth or profitability).
The Scope (Strategy Statement) - correct answer-It is the domain of the business: the part of
the business landscape in which your company will operate. It encompasses three
dimensions: the target customer or offering, geographic location, and vertical integration. It
should be specific on where the company will not go. It will prevent employees from wasting
resources on projects that do not fit the strategy.
E-business - correct answer-It is the use of Internet technologies to work and empower
business processes, e-commerce, and enterprise collaboration within a company and with
its customers, suppliers, and other business stakeholders. It includes any online exchange of
information, money, resources, services, or any combination thereof. Companies rely on it to
reengineer internal business processes, implement e-commerce systems with their
, customers and suppliers, and promote enterprise collaboration among business teams and
workgroups.
Intranet - correct answer-Systems that are inside of our business. Such as co-workers
computers or on site database systems. It uses Internet-like environments within the
enterprise for information sharing, communications, collaboration, and the support of
business processes.
Extranet - correct answer-Any system which is outside of our business. Such as suppliers,
retailers, and other trading partners. It is links that use Internet technologies to interconnect
the intranet of a business with the intranets of its customers, suppliers, or other business
partners.
Enterprise Collaboration Systems - correct answer-It involves the use of software tools to
support communication, coordination, and collaboration among the members of networked
teams and workgroups. It can involve intranets, the Internet, extranets, and other networks
to implement it.
Ex.-employees and external consultants form a "virtual team" that uses a corporate intranet
and the Internet for e-mail and videoconferencing to work on a project for the business.
E-commerce - correct answer-It is the buying, selling, marketing, and servicing of products,
services, and information over a variety of computer networks.
Ex.-The use of the internet to buy a product off of e-bay.
The I/S Function - correct answer-It represents:
-a major functional area of business equally as important to business success as the
functions of accounting, finance, operations management, marketing, and human resource
management.
-a important contributor to operational efficiency, employee productivity and morale, and
customer service and satisfaction.
-a recognized source of value to the firm.
-a major source of information and support needed to promote effective decision making by
managers and business professionals.
-a vital ingredient in developing competitive products and services that give and organization
a strategic advantage (Competitive Advantage) in the global marketplace.
-a dynamic, rewarding, and challenging career opportunity for millions of men and women.
-a key component of the resources, infrastructure, and capabilities of today's net-worked
business enterprises.
-a strategic resource.
System Concepts - correct answer-It is:
>Technology-Computer networks are systems of information processing components that
use a variety of hardware, software, data management, and telecommunications network
technologies
>Applications-E-business and e-commerce applications involve interconnected business
information systems.
Questions we ask when answering a test question. - correct answer--What is it?
-How does it work?
-How does it help our organisation gain a competitive advantage?
Information System - correct answer-Can be any organised combination of people,
hardware, software, communications networks, data resources, and policies and procedures
that STORES, RETRIEVES, TRANSFORMS, AND DISSEMINATES (spread or disperse)
INFORMATION in an organisation. Example in chapter 1 "Real World Case 1".
What is a system? - correct answer-It is a set of interrelated components, with a clearly
defined boundary, working together to achieve a common set of objectives by accepting
inputs and producing outputs in an organized transformation process.
What are the fundamental roles of IS in a business? - correct answer-1) The support of
business processes and operations.
2) The support of business decision making.
3) the support of strategies for a competitive. advantage.
4) Providing assessment support to determine if the organizational goals are being met.
Competitive Advantage (Strategy Statement) - correct answer-It is the essence of your
strategy. It determines what you will do differently or better than the competition to achieve
your objective. It is the most important part of the strategy statement. It describes the logic of
why you will succeed, how you differ, or what you are doing better than the competition.
Strategy Statement - correct answer-It communicates the company's strategy to everyone
within the organization. It consists of three components: objective, scope, and advantage. Its
purpose is to ensure that employees have a clear understanding of the company's strategy.
The Objective (Strategy Statement) - correct answer-It defines the ends that the strategy is
designed to achieve within a specific time frame. It must be specific, measurable, and time
bound. It must also be a single goal (i.e., growth or profitability).
The Scope (Strategy Statement) - correct answer-It is the domain of the business: the part of
the business landscape in which your company will operate. It encompasses three
dimensions: the target customer or offering, geographic location, and vertical integration. It
should be specific on where the company will not go. It will prevent employees from wasting
resources on projects that do not fit the strategy.
E-business - correct answer-It is the use of Internet technologies to work and empower
business processes, e-commerce, and enterprise collaboration within a company and with
its customers, suppliers, and other business stakeholders. It includes any online exchange of
information, money, resources, services, or any combination thereof. Companies rely on it to
reengineer internal business processes, implement e-commerce systems with their
, customers and suppliers, and promote enterprise collaboration among business teams and
workgroups.
Intranet - correct answer-Systems that are inside of our business. Such as co-workers
computers or on site database systems. It uses Internet-like environments within the
enterprise for information sharing, communications, collaboration, and the support of
business processes.
Extranet - correct answer-Any system which is outside of our business. Such as suppliers,
retailers, and other trading partners. It is links that use Internet technologies to interconnect
the intranet of a business with the intranets of its customers, suppliers, or other business
partners.
Enterprise Collaboration Systems - correct answer-It involves the use of software tools to
support communication, coordination, and collaboration among the members of networked
teams and workgroups. It can involve intranets, the Internet, extranets, and other networks
to implement it.
Ex.-employees and external consultants form a "virtual team" that uses a corporate intranet
and the Internet for e-mail and videoconferencing to work on a project for the business.
E-commerce - correct answer-It is the buying, selling, marketing, and servicing of products,
services, and information over a variety of computer networks.
Ex.-The use of the internet to buy a product off of e-bay.
The I/S Function - correct answer-It represents:
-a major functional area of business equally as important to business success as the
functions of accounting, finance, operations management, marketing, and human resource
management.
-a important contributor to operational efficiency, employee productivity and morale, and
customer service and satisfaction.
-a recognized source of value to the firm.
-a major source of information and support needed to promote effective decision making by
managers and business professionals.
-a vital ingredient in developing competitive products and services that give and organization
a strategic advantage (Competitive Advantage) in the global marketplace.
-a dynamic, rewarding, and challenging career opportunity for millions of men and women.
-a key component of the resources, infrastructure, and capabilities of today's net-worked
business enterprises.
-a strategic resource.
System Concepts - correct answer-It is:
>Technology-Computer networks are systems of information processing components that
use a variety of hardware, software, data management, and telecommunications network
technologies
>Applications-E-business and e-commerce applications involve interconnected business
information systems.
