Verified | 2024 Version
"I go above & beyond to exceed Guest expectations." would best describe which one of Disney's 4 keys. -
✔✔Courtesty
Municipal organizations are most likely to be found in which sector? - ✔✔Public
Organization Q was formed by a special charter and is owned by shareholders who have limited liability.
Organization Q is most likely from the ___________________________ sector. - ✔✔Commercial
According to the article, "Welcome to the Experience Economy", what key experience-design principle
"must drive all the design elements and staged events of the experience toward a unified story line that
wholly captivates the customer?" - ✔✔Theme
The National Park Service is an example of what sector? - ✔✔Public
The YMCA is an example of what sector? - ✔✔Private Non-Profit
According to the Social Equity of the NRPA Pillars, universal access to public parks and recreation is a
right. - ✔✔True
There are 4 NRPA Pillars are Conservation, Sustainability, Social Equity, and Health & Wellness. - ✔✔False
What is the 1st of the Disney Four Keys? - ✔✔Safety
501(c)3 is the tax code that legally signifies a nonprofit organization. - ✔✔True
ETHICS - ✔✔
, Utilitarianism alone bases morality on weighing the costs and benefits to the group at large. Otherwise
known as the greatest good for the greatest number for the longest run. - ✔✔True
The author of "Justice" suggests that the most effective way to handle ethical decision making about
justice is cultivating reasoning about the common good. This is a virtue-based theory dilemmas. -
✔✔True
The ethical argument against the greed of price gouging for bottled water to victims recovering from a
hurricane fall under what ethical principle. - ✔✔Virtue
The ethical principle with a focus on maximizing welfare for the greatest number for the longest time is
also called what? - ✔✔Utilitarianism
In NC, the infamous "bathroom bill" was enacted under the same ethical principle used by the NCAA to
oppose the law by refusing to hold post season games in NC. The principle is what?? - ✔✔Virtue
The Utilitarian principle is - ✔✔About maximizing pleasure and minimizing pain
Aristotle was the philosopher that developed the concept of Justice through his work with nobility,
which led him to support the approach for the higher a person can pay for an item, the more rights they
have with the item. - ✔✔False
In our field of PRTM we often manage only for satisfaction of our customers, visitors and clients. If we
use only the ethical framework of_____________________for decision making, we may miss an
important point of growth, learning and experience that will never be the first choice, since we have
created enough pleasure for them to be satisfied. - ✔✔Utilitarianism
Telos is a Greek word meaning ___________and comes from the concept of Justice related to the end
goal of a good being distributed. - ✔✔Purpose
Libertarianism is also called Laissez-faire approach to the free market economy, and believes in little
social regulation on markets, but that free choice should drive them. - ✔✔True