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Instructor’s Manual Organizational Behavior with Solution Updated 2025/2026 Comprehensive Teaching and Study Resource

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Access the Instructor’s Manual Organizational Behavior with solution, updated for 2025/2026. This complete teaching and study resource includes detailed explanations, guidance, and solutions to support effective instruction, enhance learning outcomes, and strengthen understanding of organizational behavior concepts.

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CCMA 2024 Quiz 1: Foundational
Knowledge and Basic Science questions
and answer
Which of the following statements describes a patient-centred medical home (PCMH)?

a. it is an umbrella term for plans that provide health care in return for preset scheduled
payments and coordinated care
b. it is a delivery model supported by an interdisciplinary team and led by a primary care
provider (PCP)
c. it is nurse care and therapy delivered to a patient in their home following an acute event
d. it is an inpatient care facility for patients who are at the end of life - correct answer-b. it is a
delivery model supported by an interdisciplinary team and led by a primary care provider
(PCP)

Which of the following in an impact of patient portals?

a. increased wait times for results
b. increased demand on the care team
c. improved patient incomes
d. increased transparency - correct answer-d. increased transparency

Which of the following is a component of the Quadruple Aim, which drives value based care?

a. increased testing
b. increased revenue
c. improved patient outcomes
d. improved prevention screening - correct answer-c. improved patient outcomes

To which of the following allied health professionals should an MA initiate support to assist
with improving a patient's ROM?

a. Radiology Technician
b. Occupational Therapist
c. Nurse Practitioner
d. Physical Therapist - correct answer-d. Physical Therapist

Which of the following responsibilities is appropriate for an MA who works in an
administrative capacity?

a. performing an EKG
b. preparing medications
c. obtaining medications
d. collecting copays - correct answer-d. collecting copays

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