HOSP 180 Quiz 7 | 100% Correct Answers |
Verified | Latest 2024 Version
What is curbside appeal?
A.Curbside appeal is best described as repaving the parking lot annually.
B.Curbside appeal is best described as keeping the restaurant looking attractive and welcoming,
including the parking lot.
C.Curbside appeal is best described as regular lawn care and trash removal.
D.Curbside appeal is best described as the exterior décor and paint. - ✔✔Curbside appeal is best
described as keeping the restaurant looking attractive and welcoming, including the parking lot
Why are the suggested steps for table service important?
A.The suggested steps for table service are designed so that bussers and servers have clearly defined
roles and responsibilities when taking care of customers.
B.The suggested steps for service were created to make sure all servers know what items are on special
that day and to help with suggestive selling.
C.The suggested steps for table service were designed to provide an enjoyable experience to the guest
and to help the server stay organized.
D.The suggested steps for table service are important for the server to use in order to receive a better tip
and review. - ✔✔The suggested steps for table service were designed to provide an enjoyable
experience to the guest and to help the server stay organized
What is the purpose of forecasting?
A.Forecasting is important in determining the menu and specials for each day of the week.
B.The forecast is used to determine hiring needs throughout the year.
C.The forecast requires both the average check and the guest cover count to be calculated.
D.Forecasting is necessary for calculating projected sales, labor costs, and staffing levels. -
✔✔Forecasting is necessary for calculating projected sales, labor costs and staffing levels
The role of host/ess is vital to a successful restaurant because the host/ess is responsible for
______________ in addition to greeting and escorting guests to their table.
, A.organizing the menus and taking reservations
B.rotating guests between stations to allow for an even distribution of guests ensuring stations are not
overloaded and guests have a more pleasant experience
C.updating the seating chart to show next day reservations
D.assigning server stations - ✔✔rotating guests between stations to allow for an even distribution of
guests ensuring stations are not overloaded and guests have a more pleasant experience
The process of ____________ _________ includes describing, recommending, and showing items such
as desserts to enhance the guest experience and potentially increase sales.
A.checking back
B.suggesting appetizers
C.suggestive selling
D.taking orders - ✔✔suggestive selling
The number of guests who visit a restaurant over a given period of time are referred by the terms guest
counts or ________.
A.forecasts
B.diners
C.checks
D.covers - ✔✔covers
During the month of June, your restaurant had $150,000 in total sales and served 12,500 guests. What
was the average check per guest during the month of June?
A.$10.50
B.$8.33
C.$12.50
D.$12.00 - ✔✔$12
Using this type of system provides restaurant managers the ability to track orders, print in the kitchen,
and in some cases, allow servers to enter orders directly at the table when a wireless device is used. This
type of system is referred to as a ___________ system.
Verified | Latest 2024 Version
What is curbside appeal?
A.Curbside appeal is best described as repaving the parking lot annually.
B.Curbside appeal is best described as keeping the restaurant looking attractive and welcoming,
including the parking lot.
C.Curbside appeal is best described as regular lawn care and trash removal.
D.Curbside appeal is best described as the exterior décor and paint. - ✔✔Curbside appeal is best
described as keeping the restaurant looking attractive and welcoming, including the parking lot
Why are the suggested steps for table service important?
A.The suggested steps for table service are designed so that bussers and servers have clearly defined
roles and responsibilities when taking care of customers.
B.The suggested steps for service were created to make sure all servers know what items are on special
that day and to help with suggestive selling.
C.The suggested steps for table service were designed to provide an enjoyable experience to the guest
and to help the server stay organized.
D.The suggested steps for table service are important for the server to use in order to receive a better tip
and review. - ✔✔The suggested steps for table service were designed to provide an enjoyable
experience to the guest and to help the server stay organized
What is the purpose of forecasting?
A.Forecasting is important in determining the menu and specials for each day of the week.
B.The forecast is used to determine hiring needs throughout the year.
C.The forecast requires both the average check and the guest cover count to be calculated.
D.Forecasting is necessary for calculating projected sales, labor costs, and staffing levels. -
✔✔Forecasting is necessary for calculating projected sales, labor costs and staffing levels
The role of host/ess is vital to a successful restaurant because the host/ess is responsible for
______________ in addition to greeting and escorting guests to their table.
, A.organizing the menus and taking reservations
B.rotating guests between stations to allow for an even distribution of guests ensuring stations are not
overloaded and guests have a more pleasant experience
C.updating the seating chart to show next day reservations
D.assigning server stations - ✔✔rotating guests between stations to allow for an even distribution of
guests ensuring stations are not overloaded and guests have a more pleasant experience
The process of ____________ _________ includes describing, recommending, and showing items such
as desserts to enhance the guest experience and potentially increase sales.
A.checking back
B.suggesting appetizers
C.suggestive selling
D.taking orders - ✔✔suggestive selling
The number of guests who visit a restaurant over a given period of time are referred by the terms guest
counts or ________.
A.forecasts
B.diners
C.checks
D.covers - ✔✔covers
During the month of June, your restaurant had $150,000 in total sales and served 12,500 guests. What
was the average check per guest during the month of June?
A.$10.50
B.$8.33
C.$12.50
D.$12.00 - ✔✔$12
Using this type of system provides restaurant managers the ability to track orders, print in the kitchen,
and in some cases, allow servers to enter orders directly at the table when a wireless device is used. This
type of system is referred to as a ___________ system.
