You are an Administrator in the office of Mr Selby, the Finance Manager of Gauteng College.
Most of the parents of the students registered at the institution are struggling to pay the tuition
fees. As a result, the college has submitted some of the debts to the debtors’ office for further
investigation. Most of these students could be deregistered or blacklisted if their tuition fees are
not paid on time. The Finance Manager, Mr Selby, has asked you to investigate possible ways of
assisting parents and students to raise funds to pay the tuition fees. The report should be
submitted on 30 September 2024. INSTRUCTIONS Write an investigative report into possible
ways of assisting Gauteng College parents and students to raise funds to pay tuition fees at the
institution. You are to submit the report to Mr Selby by 30 September 2024. Your report should
be about 2-3 pages in length. Use the following headings and sub-headings: TITLE Information
to be included in title should relate to what the investigation is about, where it is taking place and
why it is to be conducted. 1. TERMS OF REFERENCE The following information should be
included: date on which you were commissioned to conduct the investigation, the name and
position of the person who commissioned you, your name and your position, the essence of the
report, and date for the submission of the report and recommendations. ENN1504/02/2024 2.
PROCEDURES Identify at least four (4) methods/steps/procedures followed to collect
information from various sources. It is imperative that each method/step/procedure is numbered
and mentions the purpose. 2.1 2.2 2.3 2.4 3. FINDINGS Present the factual information found
during the investigation under each method/step/procedure used above to collect information.
This means four (4) findings are expected as per your procedures identified above, 3.1 3.2 3.3
3.4 4. CONCLUSIONS Comment, analyze and interpret the factual information (findings)
above. Do not provide more than four (4) conclusions. 4.1 4.2 4.3 ENN1504/02/2024 5.
RECOMMENDATIONS Provide possible options or actions in relation to the purpose of the
investigation. Do not instruct but make suggestions that you think can be followed to resolve the
issue. Present two or three (2-3) recommendations.
ANSWER
Investigative Report on Assisting Gauteng College Parents and Students to Raise Funds for
Tuition Fees
TERMS OF REFERENCE
This investigative report was commissioned by Mr. Selby, the Finance Manager of Gauteng
College, on July 10, 2024. The purpose is to explore possible ways of assisting parents and
students at the institution to raise funds to pay their tuition fees, as many are struggling with
timely payments. The report is to be submitted to Mr. Selby by September 30, 2024.
PROCEDURES
2.1 Interviews with College Financial Aid Office: Conducted interviews with the Financial Aid
Office to understand the current challenges faced by parents and students in paying tuition fees
and identify any existing support programs.