NHA CCMA Exam with Correct Answers
Which of the following terms should a medical assistant use to tell a provider that a
patient is having discomfort and difficulty breathing? -
\Dyspnea
Which of the following is outside of a medical assistant's scope of practice? -
\Order additional laboratory tests to confirm the patient's condition
When assisting a provider with a punch biopsy of a mole, which of the following tasks
should a medical assistant expect to perform? -
\Receive and prepare tissue specimens for processing
A patient loses consciousness. The EKG tracing reveals ventricular fibrillation. Which of
the following actions should a medical assistant take first? -
\Call for help and begin CPR
A medical assistant receives a denial of payment for a patient's cholecystectomy. The
reason stated is "non-covered service." If this procedure was deemed emergent by the
provider, which of the following actions should the assistant take? -
\Instruct the patient to contact the insurer about the denial of claim
Which of the following laboratory results should the medical assistant recognize is
abnormal? -
\Potassium 3 mEq/L
A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas.
Which of the following systems is being assessed? -
\Digestive
The medical assistant drops an instrument on the floor while setting up a sterile tray for
a procedure. He picks up the instrument and places it back on the sterile field. A few
days after the procedure, the patient calls the office, concerned that the area
surrounding the procedure site is infected. Which of the following torts has the assistant
committed? -
\Negligence
A medical assistant is using a butterfly needle set to obtain a blood sample from a vein
in a patient's hand. Which of the following actions should the assistant take? -
\Hold the needle by its wings
The parent of a child who has pinworms is asking a medical assistant for more
information about his child's condition. The assistant should begin by explaining that
pinworms are which of the following types of micro-organism? -
, \Helminths
Prior to a patient's follow-up appointment, which of the following information should a
medical assistant report to the provider? -
\Recent laboratory results
Which of the following cell structures is instrumental in helping the body mobilize and
secrete mucus from the respiratory tract? -
\Cilia
A patient asks a medical assistant to explain the difference between a liniment and a
medicated lotion. Which of the following responses should the assistant make? -
\"Liniments contain a higher portion of oil than medicated lotions."
A medical assistant is using a scale with a height bar to measure a patient's height.
Which of the following actions should the assistant take? -
\Lower the horizontal bar gently so that it rests on the top of the patient's head
A medical assistant is reviewing a patient's medical history prior to the patient's
appointment. Which of the following laboratory results indicates the need to schedule an
extension of the current visit? -
\Fasting blood glucose 168 mg/dL
Which of the following items in a medical office are considered administrative office
supplies? -
\Letterhead, envelopes, and business cards
A medical assistant should follow the chain of custody guidelines for which of the
following types of laboratory results? -
\Parentage testing
A medical assistant receives a telephone call from a patient who seems anxious about
the results of a test. Which of the following responses should the assistant make? -
\"I know you are concerned about your test results. We'll call you as soon as your
results come in."
A patient reports getting a bill that includes services she did not receive. Which of the
following actions should a medical assistant take to reconcile these charges? -
\Review that day's encounter forms to determine if another patient received the services
A medical assistant has a request to collect a routine CBC from a healthy 10-month-old
infant. Which of the following is the most appropriate collection site? -
\Left heel
A medical assistant is assisting a patient who is obese with an insulin injection. Which of
the following is the correct angle for this patient's injection? -
Which of the following terms should a medical assistant use to tell a provider that a
patient is having discomfort and difficulty breathing? -
\Dyspnea
Which of the following is outside of a medical assistant's scope of practice? -
\Order additional laboratory tests to confirm the patient's condition
When assisting a provider with a punch biopsy of a mole, which of the following tasks
should a medical assistant expect to perform? -
\Receive and prepare tissue specimens for processing
A patient loses consciousness. The EKG tracing reveals ventricular fibrillation. Which of
the following actions should a medical assistant take first? -
\Call for help and begin CPR
A medical assistant receives a denial of payment for a patient's cholecystectomy. The
reason stated is "non-covered service." If this procedure was deemed emergent by the
provider, which of the following actions should the assistant take? -
\Instruct the patient to contact the insurer about the denial of claim
Which of the following laboratory results should the medical assistant recognize is
abnormal? -
\Potassium 3 mEq/L
A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas.
Which of the following systems is being assessed? -
\Digestive
The medical assistant drops an instrument on the floor while setting up a sterile tray for
a procedure. He picks up the instrument and places it back on the sterile field. A few
days after the procedure, the patient calls the office, concerned that the area
surrounding the procedure site is infected. Which of the following torts has the assistant
committed? -
\Negligence
A medical assistant is using a butterfly needle set to obtain a blood sample from a vein
in a patient's hand. Which of the following actions should the assistant take? -
\Hold the needle by its wings
The parent of a child who has pinworms is asking a medical assistant for more
information about his child's condition. The assistant should begin by explaining that
pinworms are which of the following types of micro-organism? -
, \Helminths
Prior to a patient's follow-up appointment, which of the following information should a
medical assistant report to the provider? -
\Recent laboratory results
Which of the following cell structures is instrumental in helping the body mobilize and
secrete mucus from the respiratory tract? -
\Cilia
A patient asks a medical assistant to explain the difference between a liniment and a
medicated lotion. Which of the following responses should the assistant make? -
\"Liniments contain a higher portion of oil than medicated lotions."
A medical assistant is using a scale with a height bar to measure a patient's height.
Which of the following actions should the assistant take? -
\Lower the horizontal bar gently so that it rests on the top of the patient's head
A medical assistant is reviewing a patient's medical history prior to the patient's
appointment. Which of the following laboratory results indicates the need to schedule an
extension of the current visit? -
\Fasting blood glucose 168 mg/dL
Which of the following items in a medical office are considered administrative office
supplies? -
\Letterhead, envelopes, and business cards
A medical assistant should follow the chain of custody guidelines for which of the
following types of laboratory results? -
\Parentage testing
A medical assistant receives a telephone call from a patient who seems anxious about
the results of a test. Which of the following responses should the assistant make? -
\"I know you are concerned about your test results. We'll call you as soon as your
results come in."
A patient reports getting a bill that includes services she did not receive. Which of the
following actions should a medical assistant take to reconcile these charges? -
\Review that day's encounter forms to determine if another patient received the services
A medical assistant has a request to collect a routine CBC from a healthy 10-month-old
infant. Which of the following is the most appropriate collection site? -
\Left heel
A medical assistant is assisting a patient who is obese with an insulin injection. Which of
the following is the correct angle for this patient's injection? -
