Answers
Technicians should not decide they will be able to restore a damaged item until they
have ________________ the item and communicated with the customer ** Answ**
Pretested
The restoration company works for the property owner, who is the primary customer. A
secondary customer is the insurance carrier when the property owner is an
___________. ** Answ** Insured
Smoke and soot particles are visual by-products of ____________ _______________
** Answ** Incomplete combustion
Heat, fuel and oxygen are the key elements required for ___________ ** Answ**
Combustion
The particle size range of combustion smoke particles is ______ to ______ microns **
Answ** 0.1 to 4.0 microns
The general categories into which all smoke residues may be placed are PAH
(polycyclic Aromatic Hydrocarbons) and __________. ** Answ** Soot (PIC's)
Particles of Incomplete Combustion.
Both PAH and soot particles have been reported to be __________ to humans **
Answ** Carcinogenic
A very difficult smoke odor for technicians to overcome is the ___________ odor, also
called "Psychological" odor. ** Answ** heightened awareness
To remove high levels of protein odor from surfaces, _____________ is usually required
for cleaning protein residues. ** Answ** Wet cleaning
When burned, this material will produce a thick, heavy black smeary residue. **
Answ** Synthetic Substance
Factors to consider in determining the degree of smoke contamination throughout a
structure are the air ____________ and ____________ generated during combustion.
** Answ** Pressures and temperatures
The severity of soot contamination increases with a ___________ of oxygen and
decreases when a ___________ of oxygen is present during the fire. ** Answ**
Lack / greater quantity
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, During a fire, Smoke can carry vaporized oils, which eventually settle to leave an
__________ ___________ on surfaces. ** Answ** Yellow , oily film
Vaporized oils can _________ & _________ ** Answ** Discolor & Stain
The "Psychological" odor is also known as _______________. ** Answ**
Heightened awareness
Black smeary residue is _______. ** Answ** Synthetic
Lighter plastics surfaces subjected to higher temperatures and soot have potential to
_________ irreversibly. ** Answ** Yellow / discolor
Yellowing of plastics and acrylics means __________ ** Answ** Oxidation of plastic
materials
From a common sense perspective, Safety on the job site is the responsibility of **
Answ** Everyone
______________ requires all United States companies to prepare a HAZCOM program,
issue appropriate safety equipment to employees, and provide them with safety training.
** Answ** Federal regulations
Restorers may obtain the most accurate information about potential chemical safety
from: _________ Sheets, labels and ___________. ** Answ** Safety Data ; training
All restoration chemicals must be kept in properly __________ Containers and secured
on the job site. ** Answ** Labeled
Advise the chemically sensitive customers to not be _______ or _______ affected areas
while work is being performed. ** Answ** In ; around.
When working with a customer who is chemically ____________, there may be a need
for special air filtration devices, cleaning agents and deodorizing agents ** Answ**
Sensitive
When working in areas containing loose soot residue, it is highly recommended that
restorers use appropriate ________ air scrubbers and don _______. ** Answ**
HEPA air scrubbers ; (PPE) personal protective equipment.
_________ and ________ are two commonly found invisible safety hazards to be aware
of within any structure. ** Answ** Lead and Asbestos
__________ is a heavy metal that was commonly incorporated in paint formulation. **
Answ** Lead
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