Epic Test Questions and Correct
Answers latest update A+ graded
Which record stores information about the person responsible for the balance on charges? - Correct
Answer: Guarantor
When creating a coverage record in the system, you must choose the correct and
listed on the subscriber's insurance card. - Correct Answer: plan;ID
True or False: A patient can have more than one guarantor account. - Correct Answer: True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C) Clinical Documentation
D) Insurance Coverage - Correct Answer: A,B,C
When you are entering subscriber information for a new coverage, which button can you click to save
you time if the patient and the subscriber have the same addresses? - Correct Answer: Pull Info
True or False: When you schedule a walk-in appointment, the system automatically selects the first
available time slot for the physician - Correct Answer: True
You are updating a patient's registration information. That patient hands you her new insurance card.
You look for the insurance in the system but can't find it. What should you do?
A) Select a coverage with the closest name
B) Do not enter her insurance information
C) Select a generic coverage and enter information from the card
D) Call somebody who has more security than you to do the search - Correct Answer: C
, Which of the following payment types can be partially refunded using the POS Refund module?
A) Check
B) Credit Card
C) Cash - Correct Answer: Cash
True or False: The front desk user can use the POS Refund module to issue a refund from a last
week's visit. - Correct Answer: False
True or False: It is possible to refund payments collected at the front desk the same day they are
collected. - Correct Answer: True
What is the purpose of counting the number of bills and recording the check and their amounts? -
Correct Answer: Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer with the money
posted in the system? - Correct Answer: Select All
Charges go through the Charge router
A) Charge Router Charge Entry
B) PB Charge Entry - Correct Answer: A
Can enter charges that will post in Professional Billing
A) Charge Router Charge Entry
B) PB Charge Entry - Correct Answer: A,B
Can enter charges that will post in Hospital Billing
Answers latest update A+ graded
Which record stores information about the person responsible for the balance on charges? - Correct
Answer: Guarantor
When creating a coverage record in the system, you must choose the correct and
listed on the subscriber's insurance card. - Correct Answer: plan;ID
True or False: A patient can have more than one guarantor account. - Correct Answer: True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C) Clinical Documentation
D) Insurance Coverage - Correct Answer: A,B,C
When you are entering subscriber information for a new coverage, which button can you click to save
you time if the patient and the subscriber have the same addresses? - Correct Answer: Pull Info
True or False: When you schedule a walk-in appointment, the system automatically selects the first
available time slot for the physician - Correct Answer: True
You are updating a patient's registration information. That patient hands you her new insurance card.
You look for the insurance in the system but can't find it. What should you do?
A) Select a coverage with the closest name
B) Do not enter her insurance information
C) Select a generic coverage and enter information from the card
D) Call somebody who has more security than you to do the search - Correct Answer: C
, Which of the following payment types can be partially refunded using the POS Refund module?
A) Check
B) Credit Card
C) Cash - Correct Answer: Cash
True or False: The front desk user can use the POS Refund module to issue a refund from a last
week's visit. - Correct Answer: False
True or False: It is possible to refund payments collected at the front desk the same day they are
collected. - Correct Answer: True
What is the purpose of counting the number of bills and recording the check and their amounts? -
Correct Answer: Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer with the money
posted in the system? - Correct Answer: Select All
Charges go through the Charge router
A) Charge Router Charge Entry
B) PB Charge Entry - Correct Answer: A
Can enter charges that will post in Professional Billing
A) Charge Router Charge Entry
B) PB Charge Entry - Correct Answer: A,B
Can enter charges that will post in Hospital Billing
