MIS MIDTERM Questions and Answers 2024
The Cloud and Collaboration Systems, IS,(CRM), Business Management Systems,
Decision Making Systems)
According the Max Weber, which of the following characteristics are fundamental to
capitalism? More than one answer may be correct. ** Answ** Charity
Ethical behavior
Personal responsibility
In his theories of management, Peter Drucker placed special emphasis on ______. **
Answ** the importance of involving employees in the decision-making process
Need help? Review these concept resources.
In his text, "The Human Side of Enterprise," Douglas McGregor focused on ________.
** Answ** manager attitudes toward their employees
Correct. McGregor offered "Theory X," and "Theory Y," which asserted that managers'
behavior relied primarily on their beliefs about their employees.
The primary advantage of mainframes computers is that they ______. ** Answ**
allow modifications to system capacity while the system is in use
According to the Hawthorne effect, when do employees become more productive? **
Answ** When they know their work is being monitored.
How do managers use personal computers for their business needs? More than one
answer may be correct. ** Answ** Communicating via e-mail
Creating and using databases and spreadsheets
Select the scenarios below that show how Frederick Taylor's scientific management has
influenced today's business decisions. More than one answer may be correct. **
Answ** - In some urban school districts, teachers work in teams of two so less
experienced teachers learn from seasoned co-teachers. In addition to their
administrative responsibilities, the principal and assistant principal assign the teams and
hold staff trainings throughout the year. These schools find that this system benefits
both teachers and students.
- Supervisors in a large warehouse notice that the robots are working faster than the
humans. Employees scanning and sending items off to shipping are becoming
frustrated and even physically hurt moving the items that the robots pick off the shelves.
Management decides to recalibrate the robots' speed to coordinate with the humans'
speed.
- A political campaign director needs to hire paid workers and volunteers on all levels,
from supervisors to canvassers. Instead of seeking mostly campaign veterans, the
director recruits from groups who have shown great interest in "the cause." They'll be
trained and supplied with what they need to do good work.
For assistance with assignments contact
,Select three options that are examples of how client-server networks are used. **
Answ** Data backup
Printing from a shared computer
Data storage
According to Henri Fayol, the main roles or responsibilities of a manager are ______.
** Answ** planning, organizing, staffing, directing, and controlling processes
Reason:
Correct. Fayol identified these five roles of managers in Industrial Administration.
Select three options that describe benefits of cloud computing. ** Answ** -Access to
applications software
-Flexibility of user devices
-Affordability for business use
Who is quoted as saying "Do what you do best and outsource the rest"? ** Answ**
Peter Drucker
At the time cash registers were invented, "ringing up" a customer meant _____. **
Answ** a cash register rang each time the cash drawer was opened, alerting a shop
owner of register activity
Reason:
Correct. The ring alerted shop owners of sales and/or tampering by employees.
Select three circumstances that describe when one might use mainframe computers.
** Answ** A warehouse restocking a recently published book.
An airline taking reservations.
A company seeking better operational efficiency.
Select two options that are point-of-sale (POS) station output devices. ** Answ**
Thermal printer
Speaker
What are three advantages of using personal computers in business? ** Answ**
Efficiency
Improved team communications
Flexibility of use
What is the key role of a client-server network in business? ** Answ** To provide
personal computer users secured access to shared data.
Cloud computing can best be described as ______. ** Answ** using the Internet to
store and access resources
Which three of the following are key benefits of electronic point-of-sales (POS) stations?
** Answ** Increased accuracy
For assistance with assignments contact
,Increased information available to managers
Decreased customer wait time
Mechanical cash registers were first created to _______. ** Answ** make it more
difficult for employees to steal money
Which three of the following are examples of a business that would benefit from
scheduling software? ** Answ** = A daycare center that is open Monday through
Saturday from 7:00 am until 6:00 pm. There are six classrooms and each must have
two teachers present at all times. No employee may work more than 40 hours per week.
- A restaurant that is open for lunch and dinner and has a full bar staffed with a
bartender. There are 50 tables in the restaurant and each server is responsible for no
more than five tables at a time.
- A national drugstore chain whose policy is that there must be two cashiers, one stock
person, and one manager or assistant manager working per shift.
Select three options that describe advancements made in point-of-sale (POS) system
software in the 1990s (in addition to in-store sales and tax tracking). ** Answ**
Across-chain sales and inventory tracking
Stronger connection with customers
Immediate communication with internal financial teams
Which two of the following are examples of managers using a decision support system?
** Answ** - A doctor evaluating a patient with complex, unusual symptoms tracks the
patient's symptoms in the electronic health record (EHR) during the exam. The EHR
analyzes the symptoms, suggesting possible illnesses related to the symptoms.
- A sales manager wants to know how customer responses to a large, multistate sales
promotion affect each of his reps' sales in real time.
A _______ is a computer connected to a network that relies on a server to provide
access to resources. ** Answ** client
What are two advantages that made mainframe-based POS stations among the first
commercially available local area networks? ** Answ** Ongoing backup of data
generated by each POS station
Communication between POS stations within a store
A manager receives word that a large portion of inventory is missing from a shipment to
a channel partner. She analyzes the RFID tracking data and determines that this part of
the shipment was delivered to the wrong channel partner. Which component of supply
chain management experienced a breakdown in this scenario? ** Answ** Supply
chain logistics
Reason:
Correct. Supply chain logistics is the moving items from one part of the chain to the
next. The delivery of the shipment to the wrong channel partner represents a
breakdown in logistics.
For assistance with assignments contact
, Which two of the following are reasons why employee scheduling software was
originally developed? ** Answ** Improve the quality of employee performance
Make the execution of management policies more consistent
A company uses an HR management system with artificial intelligence that scans
resumes for specific colleges attended and previous employers that are known for
breeding successful talent. Any resumes without these colleges or previous employers
are not sent on to the HR manager to be contacted for an interview. What function is
this HR management system helping the company perform? ** Answ** Recruiting
What is the main purpose of a decision support system? ** Answ** Help manage
processes involving a variety of quickly changing inputs
Which three of the following are components of supply chain management systems?
** Answ** - Ability to create and process purchase orders
- Manage inventory in real time
- Forecast future inventory needs
An advertising campaign for a hair removal product placed ads on different websites.
The ad on each website listed a unique URL where customers could go to buy the
product; otherwise the content was the same. A marketing manager needs to place ad
buys for the next quarter and wants to focus all of his advertising dollars on the previous
quarter's top revenue-generating websites. He uses the company's marketing
information system (MKIS) to determine which URLs generated the most revenue. This
is an example of using an MKIS to ______. ** Answ** evaluate the return on
investment for each ad placement in a marketing
Reason:
Correct. This scenario shows the marketing manager analyzing each facet of the
campaign's return on investment and making decisions for the future of the campaign
based on that information.
In which of the following scenarios is a learning management system (LMS) being used
to administer assignments? ** Answ** Before the semester begins, a professor
aligns the syllabus with the LMS so that students receive automated reminders about
required readings and when essays are due.
An electrical company is considering opening a new location in North Idaho. In order to
determine the size of the new location, it uses its HR management system to determine
the number of employees to transfer from other locations, how many new employees it
would like to hire for that location, and what each employees' role would be. What
function is this HR management system helping the company perform? ** Answ**
Forecasting
Reason:
Correct. Forecasting is used to determine future needs, so it would be appropriate to
use in this scenario.
For assistance with assignments contact
The Cloud and Collaboration Systems, IS,(CRM), Business Management Systems,
Decision Making Systems)
According the Max Weber, which of the following characteristics are fundamental to
capitalism? More than one answer may be correct. ** Answ** Charity
Ethical behavior
Personal responsibility
In his theories of management, Peter Drucker placed special emphasis on ______. **
Answ** the importance of involving employees in the decision-making process
Need help? Review these concept resources.
In his text, "The Human Side of Enterprise," Douglas McGregor focused on ________.
** Answ** manager attitudes toward their employees
Correct. McGregor offered "Theory X," and "Theory Y," which asserted that managers'
behavior relied primarily on their beliefs about their employees.
The primary advantage of mainframes computers is that they ______. ** Answ**
allow modifications to system capacity while the system is in use
According to the Hawthorne effect, when do employees become more productive? **
Answ** When they know their work is being monitored.
How do managers use personal computers for their business needs? More than one
answer may be correct. ** Answ** Communicating via e-mail
Creating and using databases and spreadsheets
Select the scenarios below that show how Frederick Taylor's scientific management has
influenced today's business decisions. More than one answer may be correct. **
Answ** - In some urban school districts, teachers work in teams of two so less
experienced teachers learn from seasoned co-teachers. In addition to their
administrative responsibilities, the principal and assistant principal assign the teams and
hold staff trainings throughout the year. These schools find that this system benefits
both teachers and students.
- Supervisors in a large warehouse notice that the robots are working faster than the
humans. Employees scanning and sending items off to shipping are becoming
frustrated and even physically hurt moving the items that the robots pick off the shelves.
Management decides to recalibrate the robots' speed to coordinate with the humans'
speed.
- A political campaign director needs to hire paid workers and volunteers on all levels,
from supervisors to canvassers. Instead of seeking mostly campaign veterans, the
director recruits from groups who have shown great interest in "the cause." They'll be
trained and supplied with what they need to do good work.
For assistance with assignments contact
,Select three options that are examples of how client-server networks are used. **
Answ** Data backup
Printing from a shared computer
Data storage
According to Henri Fayol, the main roles or responsibilities of a manager are ______.
** Answ** planning, organizing, staffing, directing, and controlling processes
Reason:
Correct. Fayol identified these five roles of managers in Industrial Administration.
Select three options that describe benefits of cloud computing. ** Answ** -Access to
applications software
-Flexibility of user devices
-Affordability for business use
Who is quoted as saying "Do what you do best and outsource the rest"? ** Answ**
Peter Drucker
At the time cash registers were invented, "ringing up" a customer meant _____. **
Answ** a cash register rang each time the cash drawer was opened, alerting a shop
owner of register activity
Reason:
Correct. The ring alerted shop owners of sales and/or tampering by employees.
Select three circumstances that describe when one might use mainframe computers.
** Answ** A warehouse restocking a recently published book.
An airline taking reservations.
A company seeking better operational efficiency.
Select two options that are point-of-sale (POS) station output devices. ** Answ**
Thermal printer
Speaker
What are three advantages of using personal computers in business? ** Answ**
Efficiency
Improved team communications
Flexibility of use
What is the key role of a client-server network in business? ** Answ** To provide
personal computer users secured access to shared data.
Cloud computing can best be described as ______. ** Answ** using the Internet to
store and access resources
Which three of the following are key benefits of electronic point-of-sales (POS) stations?
** Answ** Increased accuracy
For assistance with assignments contact
,Increased information available to managers
Decreased customer wait time
Mechanical cash registers were first created to _______. ** Answ** make it more
difficult for employees to steal money
Which three of the following are examples of a business that would benefit from
scheduling software? ** Answ** = A daycare center that is open Monday through
Saturday from 7:00 am until 6:00 pm. There are six classrooms and each must have
two teachers present at all times. No employee may work more than 40 hours per week.
- A restaurant that is open for lunch and dinner and has a full bar staffed with a
bartender. There are 50 tables in the restaurant and each server is responsible for no
more than five tables at a time.
- A national drugstore chain whose policy is that there must be two cashiers, one stock
person, and one manager or assistant manager working per shift.
Select three options that describe advancements made in point-of-sale (POS) system
software in the 1990s (in addition to in-store sales and tax tracking). ** Answ**
Across-chain sales and inventory tracking
Stronger connection with customers
Immediate communication with internal financial teams
Which two of the following are examples of managers using a decision support system?
** Answ** - A doctor evaluating a patient with complex, unusual symptoms tracks the
patient's symptoms in the electronic health record (EHR) during the exam. The EHR
analyzes the symptoms, suggesting possible illnesses related to the symptoms.
- A sales manager wants to know how customer responses to a large, multistate sales
promotion affect each of his reps' sales in real time.
A _______ is a computer connected to a network that relies on a server to provide
access to resources. ** Answ** client
What are two advantages that made mainframe-based POS stations among the first
commercially available local area networks? ** Answ** Ongoing backup of data
generated by each POS station
Communication between POS stations within a store
A manager receives word that a large portion of inventory is missing from a shipment to
a channel partner. She analyzes the RFID tracking data and determines that this part of
the shipment was delivered to the wrong channel partner. Which component of supply
chain management experienced a breakdown in this scenario? ** Answ** Supply
chain logistics
Reason:
Correct. Supply chain logistics is the moving items from one part of the chain to the
next. The delivery of the shipment to the wrong channel partner represents a
breakdown in logistics.
For assistance with assignments contact
, Which two of the following are reasons why employee scheduling software was
originally developed? ** Answ** Improve the quality of employee performance
Make the execution of management policies more consistent
A company uses an HR management system with artificial intelligence that scans
resumes for specific colleges attended and previous employers that are known for
breeding successful talent. Any resumes without these colleges or previous employers
are not sent on to the HR manager to be contacted for an interview. What function is
this HR management system helping the company perform? ** Answ** Recruiting
What is the main purpose of a decision support system? ** Answ** Help manage
processes involving a variety of quickly changing inputs
Which three of the following are components of supply chain management systems?
** Answ** - Ability to create and process purchase orders
- Manage inventory in real time
- Forecast future inventory needs
An advertising campaign for a hair removal product placed ads on different websites.
The ad on each website listed a unique URL where customers could go to buy the
product; otherwise the content was the same. A marketing manager needs to place ad
buys for the next quarter and wants to focus all of his advertising dollars on the previous
quarter's top revenue-generating websites. He uses the company's marketing
information system (MKIS) to determine which URLs generated the most revenue. This
is an example of using an MKIS to ______. ** Answ** evaluate the return on
investment for each ad placement in a marketing
Reason:
Correct. This scenario shows the marketing manager analyzing each facet of the
campaign's return on investment and making decisions for the future of the campaign
based on that information.
In which of the following scenarios is a learning management system (LMS) being used
to administer assignments? ** Answ** Before the semester begins, a professor
aligns the syllabus with the LMS so that students receive automated reminders about
required readings and when essays are due.
An electrical company is considering opening a new location in North Idaho. In order to
determine the size of the new location, it uses its HR management system to determine
the number of employees to transfer from other locations, how many new employees it
would like to hire for that location, and what each employees' role would be. What
function is this HR management system helping the company perform? ** Answ**
Forecasting
Reason:
Correct. Forecasting is used to determine future needs, so it would be appropriate to
use in this scenario.
For assistance with assignments contact
