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Product Research and Developing a Viable Offering Notes for MBA & BBA

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Product Research and Developing a Viable Offering: Understanding Customer Desires

Market Needs and Wants

• Customers have both needs and wants that drive their purchasing decisions

• Needs are basic requirements for a product or service, while wants are additional
features or qualities that customers desire

• Understanding these needs and wants is crucial for developing a viable product offering

Product Variants: Successful Companies and their Offerings

• Successful companies often offer multiple product variants to appeal to a wider range
of customer needs and wants

• These variants can include different features, price points, or target markets

• By studying these examples, we can learn how to create effective product variants for
our own offerings

Market Darwinism: The Evolution of Customer Preferences

• Customer preferences and demands are constantly evolving

• Companies must be able to adapt to these changes in order to remain competitive

• Regularly assessing market trends and shifts in consumer behavior is essential to keep
up with these changes

Marketing Environmental Scan: Identifying Opportunities

• A marketing environmental scan involves analyzing external factors that can impact a
business's success

• This includes social, economic, technological, and political trends

• Identifying opportunities within this external environment can help a company develop a
viable and competitive product offering

Product Research

• Conducting thorough product research is essential for understanding customer needs
and wants

• This can include methods such as surveys, focus groups, and product testing

• The goal is to gather as much information as possible about potential customers and
their desired features and qualities

Developing a Viable Offering

• Based on the results of product research, a company can begin to develop a viable
product offering

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Written in
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