Medical Office Concepts Final Exam
Study Guide |50| questions with
complete solution
Forms used by the medical practice should be updated __________ and the codes verified with the current year's diagnostic and procedural codes. -Correct Answer-Annually
Patient John Parks had a CBC and a PFT performed. Which type of insurance will cover the services? -
Correct Answer-Basic
Which item does not go on the patient encounter form? -Correct Answer-Previous service
The Birthday Rule ensures that the maximum benefit will not exceed ______ percent of the charge for covered services. -Correct Answer-100
Which of the following is an example of a hidden job market? -Correct Answer-Face-to-face networking
At the beginning of the communication cycle, who organizes the message? -Correct Answer-Sender
The permit issued by the registration branch of the Drug Enforcement Administration (DEA) must be renewed how often? -Correct Answer-Every three years
A social zone is used for communication within __________ feet of an audience. -Correct Answer-4 to 12
What type of environment should a medical office waiting area provide? -Correct Answer-Comfortable
The type of communication that is the most common and efficient mode of communication for many messages is: -Correct Answer-Electronic
Which of the following show the daily charges and payments for an entire month? -Correct Answer-
Summaries What should always be done prior to placing a caller on hold? -Correct Answer-Ask permission
___________ applications are an effective and efficient method of submitting data. -Correct Answer-
Online
What is another name for etiquette? -Correct Answer-Good manners
If the date that you composed a letter is different from the date that you are sending it, you use the date that you __________. -Correct Answer-Sent the letter
Which of the following is not a positive strategy for confronting stress? -Correct Answer-Act immediately
Before appointments can be made, the administrative medical assistant must know the ______ of the physician's office. -Correct Answer-Basic schedule
All students in an accredited medical assisting program are required to master __________ areas of competence. -Correct Answer-3
The relationship between the physician and the patient starts when the patient: -Correct Answer-Goes to
the physician for care
What type of reading material should be found in a medical office waiting room? -Correct Answer-
Current and applicable material
At times a written contract is provided. This is called a(n) ___________ contract. -Correct Answer-
Expressed
About how far away from your mouth should you hold the mouthpiece of the phone in order to avoid distortion or faintness of voice? -Correct Answer-1 inch
Another name for a central computer is: -Correct Answer-File server
Study Guide |50| questions with
complete solution
Forms used by the medical practice should be updated __________ and the codes verified with the current year's diagnostic and procedural codes. -Correct Answer-Annually
Patient John Parks had a CBC and a PFT performed. Which type of insurance will cover the services? -
Correct Answer-Basic
Which item does not go on the patient encounter form? -Correct Answer-Previous service
The Birthday Rule ensures that the maximum benefit will not exceed ______ percent of the charge for covered services. -Correct Answer-100
Which of the following is an example of a hidden job market? -Correct Answer-Face-to-face networking
At the beginning of the communication cycle, who organizes the message? -Correct Answer-Sender
The permit issued by the registration branch of the Drug Enforcement Administration (DEA) must be renewed how often? -Correct Answer-Every three years
A social zone is used for communication within __________ feet of an audience. -Correct Answer-4 to 12
What type of environment should a medical office waiting area provide? -Correct Answer-Comfortable
The type of communication that is the most common and efficient mode of communication for many messages is: -Correct Answer-Electronic
Which of the following show the daily charges and payments for an entire month? -Correct Answer-
Summaries What should always be done prior to placing a caller on hold? -Correct Answer-Ask permission
___________ applications are an effective and efficient method of submitting data. -Correct Answer-
Online
What is another name for etiquette? -Correct Answer-Good manners
If the date that you composed a letter is different from the date that you are sending it, you use the date that you __________. -Correct Answer-Sent the letter
Which of the following is not a positive strategy for confronting stress? -Correct Answer-Act immediately
Before appointments can be made, the administrative medical assistant must know the ______ of the physician's office. -Correct Answer-Basic schedule
All students in an accredited medical assisting program are required to master __________ areas of competence. -Correct Answer-3
The relationship between the physician and the patient starts when the patient: -Correct Answer-Goes to
the physician for care
What type of reading material should be found in a medical office waiting room? -Correct Answer-
Current and applicable material
At times a written contract is provided. This is called a(n) ___________ contract. -Correct Answer-
Expressed
About how far away from your mouth should you hold the mouthpiece of the phone in order to avoid distortion or faintness of voice? -Correct Answer-1 inch
Another name for a central computer is: -Correct Answer-File server
