of Patient Care, 3rd Edition by Motacki, Complete
Chapters 1 - 21, Newest Version (100% Verified by
Experts)
Chief nursing executive - ANSWER Highest level nurse in an integrated health
system
Chief nursing officer - ANSWER Highest level nurse in a single organization
First-level manager - ANSWER Supervises nonmanagerial personnel and day-to-
day activities
Leadership - ANSWER Ability to influence people to meet goals
Definition of leadership - ANSWER Use of individual traits and personal power to
guide strategy
Management - ANSWER Planning, organizing, staffing, directing, and controlling
for the present
Difference between management and leadership - ANSWER Management can be
taught, leadership is personal experience
Focus of leaders - ANSWER Effectiveness
Focus of managers - ANSWER Efficiencies
Middle-level manager - ANSWER Supervises first-level managers and acts as a
liaison
Upper-level manager - ANSWER Top level responsible for organizational goals
and strategic plans
The triple aim - ANSWER Effective, safe, and quality care
Quality of a leader - ANSWER Doing the right thing, future-oriented, visionary,
empowering others
Major tasks of health care leader - ANSWER Deconstructing barriers, translating
emerging reality of health reform, demonstrating personal engagement with health
, reform, helping others adapt to the demands of a value-driven health system,
creating a safe milieu, enumerating small successes, celebrating the journey and
progress made
What is health reform? - ANSWER Changes in the healthcare system to improve
quality and value.
What does it mean to create a safe milieu for the struggles and pain of changing
practice and service? - ANSWER Establishing a supportive environment for staff to
cope with the challenges and difficulties of implementing new practices and services.
What does management produce? - ANSWER Order and consistency.
What are the functions of management? - ANSWER Planning & budgeting,
establishing agendas, setting timetables, allocating resources, organizing & staffing,
providing structure, making job placements, establishing rules & procedures,
controlling & problem-solving, developing incentives, generating creative solutions, &
taking corrective action
What does leadership produce? - ANSWER Change and movement.
What are the functions of leadership? - ANSWER Establishing direction, creating a
vision, clarifying the big picture, setting strategies, aligning people, communicating
goals, seeking commitment, building teams and coalitions, motivating and inspiring,
inspiring and energizing, empowering subordinates, and satisfying unmet needs.
What is the role of a nurse as a manager? - ANSWER To achieve desired
outcomes of quality care, fiscal responsibility, and customer satisfaction.
How does a nurse as a manager coordinate care? - ANSWER Through the
effective use of technology, resources, information, and systems.
What are the four types of leadership theories? - ANSWER Trait theory, behavioral
theory, contingency theory, and contemporary theory.
What is trait theory? - ANSWER Leaders possess specific traits that are
leadership-specific.
What are some leadership traits? - ANSWER Drive, persistence, creative problem-
solving, initiative, self-confidence, ability to influence others, and intelligence.
What is behavioral theory? - ANSWER Focuses on how leaders behave and their
style of practice.
How do autocratic leaders bring about change? - ANSWER Through coercion,
authority, punishment, and power.
How do democratic leaders influence change? - ANSWER Through participation,
involvement of staff in goal setting, and collaboration.