Business Intelligence, Analytics, Data Science,
and AI, 5th Edition by Ramesh Sharda, Dursun
Delen, Efraim Turban
Chapter 2 Artificial Intelligence: Concepts, Drivers, Major Technologies, and Business
Applications
1) We like to see computerized decision-making being simpler, easier to use, more intuitive, and
less threatening.
Answer: TRUE
Diff: 1 Page Ref: 95
2) According to CIO Insight magazine, intelligent computer technologies will include self-
initiating, creative robots, and fully automated decisioning systems.
Answer: FALSE
Diff: 2 Page Ref: 95
3) Many experts agree that AI is concerned with two basic ideas: (1) the study of human thought
processes (to understand what intelligence is) and (2) the representation and duplication of those
thought processes in machines.
Answer: TRUE
Diff: 2 Page Ref: 96
4) One well-publicized definition of AI is "the capabilities of a machine to achieve creatively
intelligent human behavior."
Answer: FALSE
Diff: 1 Page Ref: 96
5) Most of the existing AI applications, which are between assisted and autonomous, are referred
to as directed intelligence.
Answer: FALSE
Diff: 2 Page Ref: 100
6) Lack of human touch is considered as one of the limitations of AI machines.
Answer: TRUE
Diff: 2 Page Ref: 99
7) One of the benefits of AI in business recruitment is its ability to conduct more efficient and
standardized candidate screening.
Answer: TRUE
Diff: 1 Page Ref: 99
1
Copyright © 2024 Pearson Education Ltd.
,8) AI has many benefits and limitations. A benefit of AI machines that people often list is their
lack of attention to non-task surroundings.
Answer: FALSE
Diff: 2 Page Ref: 99
2
Copyright © 2024 Pearson Education Ltd.
, 9) Although intelligence is usually measured by an IQ test, it may not be an optimal measure
since there are several different types of intelligence.
Answer: TRUE
Diff: 2 Page Ref: 101
10) To understand what human intelligence is, it is useful to first examine those abilities that are
considered signs of machine intelligence.
Answer: FALSE
Diff: 2 Page Ref: 102
11) Turing test aims to quantitatively measure the level of intelligence in humans.
Answer: FALSE
Diff: 3 Page Ref: 102
12) Intelligent agents do not have the ability to learn by using and expanding the knowledge
embedded in them.
Answer: FALSE
Diff: 2 Page Ref: 105
13) Intelligent agents are effective tools for overcoming the most critical burden of the Internet
information overload and making computers more viable decision support tools.
Answer: TRUE
Diff: 2 Page Ref: 105
14) Highly complex, creativity requiring decisions are more likely to be fully automated by AI
and intelligent agents.
Answer: FALSE
Diff: 2 Page Ref: 110
15) Augmented reality is the application of knowledge derived from cognitive science (the study
of the human brain).
Answer: FALSE
Diff: 2 Page Ref: 109
16) Many AI systems are based on business or other types of rules. The quality of automated
decisions depends on the quality of these rules.
Answer: TRUE
Diff: 2 Page Ref: 110
17) Some decisions cannot be automated because it takes too much time to get all the relevant
input data.
Answer: TRUE
Diff: 2 Page Ref: 110
18) The process of automated decision making starts with knowledge refinement.
Answer: FALSE
Diff: 2 Page Ref: 111
3
Copyright © 2024 Pearson Education Ltd.
and AI, 5th Edition by Ramesh Sharda, Dursun
Delen, Efraim Turban
Chapter 2 Artificial Intelligence: Concepts, Drivers, Major Technologies, and Business
Applications
1) We like to see computerized decision-making being simpler, easier to use, more intuitive, and
less threatening.
Answer: TRUE
Diff: 1 Page Ref: 95
2) According to CIO Insight magazine, intelligent computer technologies will include self-
initiating, creative robots, and fully automated decisioning systems.
Answer: FALSE
Diff: 2 Page Ref: 95
3) Many experts agree that AI is concerned with two basic ideas: (1) the study of human thought
processes (to understand what intelligence is) and (2) the representation and duplication of those
thought processes in machines.
Answer: TRUE
Diff: 2 Page Ref: 96
4) One well-publicized definition of AI is "the capabilities of a machine to achieve creatively
intelligent human behavior."
Answer: FALSE
Diff: 1 Page Ref: 96
5) Most of the existing AI applications, which are between assisted and autonomous, are referred
to as directed intelligence.
Answer: FALSE
Diff: 2 Page Ref: 100
6) Lack of human touch is considered as one of the limitations of AI machines.
Answer: TRUE
Diff: 2 Page Ref: 99
7) One of the benefits of AI in business recruitment is its ability to conduct more efficient and
standardized candidate screening.
Answer: TRUE
Diff: 1 Page Ref: 99
1
Copyright © 2024 Pearson Education Ltd.
,8) AI has many benefits and limitations. A benefit of AI machines that people often list is their
lack of attention to non-task surroundings.
Answer: FALSE
Diff: 2 Page Ref: 99
2
Copyright © 2024 Pearson Education Ltd.
, 9) Although intelligence is usually measured by an IQ test, it may not be an optimal measure
since there are several different types of intelligence.
Answer: TRUE
Diff: 2 Page Ref: 101
10) To understand what human intelligence is, it is useful to first examine those abilities that are
considered signs of machine intelligence.
Answer: FALSE
Diff: 2 Page Ref: 102
11) Turing test aims to quantitatively measure the level of intelligence in humans.
Answer: FALSE
Diff: 3 Page Ref: 102
12) Intelligent agents do not have the ability to learn by using and expanding the knowledge
embedded in them.
Answer: FALSE
Diff: 2 Page Ref: 105
13) Intelligent agents are effective tools for overcoming the most critical burden of the Internet
information overload and making computers more viable decision support tools.
Answer: TRUE
Diff: 2 Page Ref: 105
14) Highly complex, creativity requiring decisions are more likely to be fully automated by AI
and intelligent agents.
Answer: FALSE
Diff: 2 Page Ref: 110
15) Augmented reality is the application of knowledge derived from cognitive science (the study
of the human brain).
Answer: FALSE
Diff: 2 Page Ref: 109
16) Many AI systems are based on business or other types of rules. The quality of automated
decisions depends on the quality of these rules.
Answer: TRUE
Diff: 2 Page Ref: 110
17) Some decisions cannot be automated because it takes too much time to get all the relevant
input data.
Answer: TRUE
Diff: 2 Page Ref: 110
18) The process of automated decision making starts with knowledge refinement.
Answer: FALSE
Diff: 2 Page Ref: 111
3
Copyright © 2024 Pearson Education Ltd.
