BA 302 Exam 1 with 100% Correct Answers 2024/2025
1. Reasons to 1. Every org must make a product or provide a service
study supply that someone values
chain 2. Most organizations function as part of larger supply
chains
3. orgs must carefully manage their operations and supply
chains in order to prosper and survive
2. operations func- the collection of people, technology, and systems within
tion an organization that has primary responsibility for provid-
ing the organization's products or services
3. supply chain A network of manufacturers and service providers that
work together to create products or services needed by
end users.
4. operations man- the planning, scheduling, and control of the activities that
agement transform inputs into finished goods and services
5. upstream term used to describe activities or firms that are posi-
tioned earlier in the supply chain relative to some other
activity or firm of interest.
6. downstream A term used to describe activities or firms that are po-
sitioned later in the supply chain relative to some other
activity or firm of interest.
7. first-tier supplier a supplier that provides products or services directly to a
firm
8. second-tier sup- provides products or services to a firm's first-tier supplier
plier
9. transportation carry the inputs and outputs from one place to the next
carriers along the supply chain
10. Supply Chain the active management of supply chain activities and
Management relationships in order to maximize customer value and
achieve a sustainable competitive advantage
11.11.
, BA 302 Exam 1 with 100% Correct Answers 2024/2025
Supply Chain a framework that seeks to provide standard descriptions
Operations Ref- of the processes, relationships, and metrics that define
erence (SCOR) supply chain management
Model
12. Planning activi- seek to balance demand requirements against resources
ties (1) and communicate these plans to the various participants
13. Sourcing activi- include identifying, developing, and contracting with sup-
ties (2) pliers and scheduling the delivery of incoming goods and
services
14. Make Activities covers the actual production of a good or service
(3)
15. Delivery Activi- include everything from entering customer orders and
ties (4) determining delivery dates to storing and moving goods
to their final destination
16. Return Activities include the activities necessary to return and process
(5) defective or excess products or materials
17. Agility the ability to recalculate plans in the face of market,
demand and supply volatility and deliver the same or
comparable cost, quality and customer service
18. Electronic Com- the use of computer and telecommunications technolo-
merce gies to conduct business via electronic transfer of data
and documents
19. Structural ele- Includes tangible resources such as buildings, equip-
ments ment, and computer systems.
20. Infrastructural Includes the policies, people, decision rules, and organi-
element zational structure choices made by a firm.
21. strategies the mechanisms by which businesses coordinate their
decisions regarding their structural and infrastructural el-
ements
1. Reasons to 1. Every org must make a product or provide a service
study supply that someone values
chain 2. Most organizations function as part of larger supply
chains
3. orgs must carefully manage their operations and supply
chains in order to prosper and survive
2. operations func- the collection of people, technology, and systems within
tion an organization that has primary responsibility for provid-
ing the organization's products or services
3. supply chain A network of manufacturers and service providers that
work together to create products or services needed by
end users.
4. operations man- the planning, scheduling, and control of the activities that
agement transform inputs into finished goods and services
5. upstream term used to describe activities or firms that are posi-
tioned earlier in the supply chain relative to some other
activity or firm of interest.
6. downstream A term used to describe activities or firms that are po-
sitioned later in the supply chain relative to some other
activity or firm of interest.
7. first-tier supplier a supplier that provides products or services directly to a
firm
8. second-tier sup- provides products or services to a firm's first-tier supplier
plier
9. transportation carry the inputs and outputs from one place to the next
carriers along the supply chain
10. Supply Chain the active management of supply chain activities and
Management relationships in order to maximize customer value and
achieve a sustainable competitive advantage
11.11.
, BA 302 Exam 1 with 100% Correct Answers 2024/2025
Supply Chain a framework that seeks to provide standard descriptions
Operations Ref- of the processes, relationships, and metrics that define
erence (SCOR) supply chain management
Model
12. Planning activi- seek to balance demand requirements against resources
ties (1) and communicate these plans to the various participants
13. Sourcing activi- include identifying, developing, and contracting with sup-
ties (2) pliers and scheduling the delivery of incoming goods and
services
14. Make Activities covers the actual production of a good or service
(3)
15. Delivery Activi- include everything from entering customer orders and
ties (4) determining delivery dates to storing and moving goods
to their final destination
16. Return Activities include the activities necessary to return and process
(5) defective or excess products or materials
17. Agility the ability to recalculate plans in the face of market,
demand and supply volatility and deliver the same or
comparable cost, quality and customer service
18. Electronic Com- the use of computer and telecommunications technolo-
merce gies to conduct business via electronic transfer of data
and documents
19. Structural ele- Includes tangible resources such as buildings, equip-
ments ment, and computer systems.
20. Infrastructural Includes the policies, people, decision rules, and organi-
element zational structure choices made by a firm.
21. strategies the mechanisms by which businesses coordinate their
decisions regarding their structural and infrastructural el-
ements
