21) In the context of the leader-member exchange (LMX) theory, which of the following statements is true of the role-taking stage of development?
A) A role is created based on a process of trust building.
B) A leader offers opportunities and evaluates a follower's performance and potential.
C) It is a fragile stage that occurs late in a follower's work experience.
D) Similarities (for the in-group) and differences (often accentuated for the out-group) become cemented. - CORRECT ANSWER B) A leader offers opportunities and evaluates a follower's performance and potential.
22) The normative decision model is limited only to
A) decision making.
B) task behaviors.
C) goal accomplishment.
D) goal expectancy. - CORRECT ANSWER A) decision making.
23) In the context of the levels of participation in the normative decision model, which of the following is most likely true of consultative processes?
A) A leader solves a problem or makes a decision by himself or herself using the information available at the time.
B) A leader obtains any necessary information from followers and then decides on a solution to a problem himself or herself.
C) A leader shares a problem with his or her followers in a group meeting and obtains their ideas and suggestions.
D) A leader accepts and implements any solution that has the support of the entire group. - CORRECT ANSWER C) A leader shares a problem with his or her followers in a group meeting and obtains their ideas and suggestions. 24) If a decision has a rational or objectively determinable "better or worse" alternative, a leader should select the better alternative. This most likely refers to
A) strategic agility.
B) decision acceptance.
C) problem solving.
D) decision quality. - CORRECT ANSWER D) decision quality.
25) Which of the following statements about the normative decision model is true?
A) The model shifts focus away from the leader and followers to the situation.
B) Decision tree questions focus on the problem and situational factors.
C) The model focuses on the effects of formal authority systems.
D) It is about personal opinions rather than theory. - CORRECT ANSWER B) Decision tree questions focus on the problem and situational factors.
26) Which two broad categories of leader behaviors did the Situational Leadership model originally identify?
A) directive and supportive
B) transformational and transactional
C) behavior-oriented and cognitively oriented
D) initiating structure and consideration - CORRECT ANSWER D) initiating structure and consideration
27) In the context of the Situational Leadership model, which of the following was defined as the extent to which a leader spells out the responsibilities of an individual or group?
A) relationship behaviors
B) rhetorical skills
C) developmental interventions
D) task behaviors - CORRECT ANSWER D) task behaviors
28) In the context of the Situational Leadership model, which of the following best defines follower readiness?