A+ Core 1 V 19.95 | Questions and Answers 2023
1. Isolating email attachments in a safe place until the attachments can be scanned for malware
is defined as:: sandboxing
2. A technician is setting up storage in a server that only has SAS connectors for storage. The
technician wants the server to utilize RAID 10 for increased performance. Which of the following
storage types should the technician install?: Mechanical
SAS stands for Serial Attached SCSI, which connects storage devices to servers or workstations
3. A technician attempts to join a Windows client to a domain but receives the following error:
An attempt to resolve the hostname has failed.
The technician generates the display shown below utilizing ipconfig /all.
Physical address: 80-3f-6c-33-32-c5 IPV4
address: 192.168.12.144
Subnet mask: 255.255.255.0
Default gateway: 192.168.12.254
DNS server: 127.0.0.1
Which of the following is the most likely reason for the error?: DNS (domain name server)
*translates domain names, such as www.example.com, into IP addresses ex) 192.168.1.1
4. An end user reports that the time and date on a desktop resets after shut- down, and
subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a
black screen with the following message: Date/Time Not Set
Press F1 to Run Setup: Replace the CMOS battery
the CMOS (complementary metal oxide semiconductor) battery, also called coin-cell battery on
the motherboard helps the BIOS or UEFI to store the hardware config- uration settings. It helps
keep a record of the date and time when the computer is switched off
5. Which of the following wireless technologies would a company most likely implement for
inventory management?: RFID (radio frequency identification)
6. A technician needs to add storage to a workstation. The workstation does not have room to add
any internal storage, so the technician plans to add an
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, A+ Core 1 V 19.95 | Questions and Answers 2023
external storage device. Which of the following connection types should the technician MOST likely
use?: eSATA
best choice for adding external storage as it offers a fast transfer rate and is specifically
designed for external storage devices
7. Which of the following allows several websites from different companies to be housed on the same
virtual server?: shared resources
8. Which of the following is an advantage that OLED displays have over LCD displays?: The power
consumption is lower
9. A user reports a repetitive clicking noise is coming from a personal laptop. A technician notes the
laptop's inputs are severely delayed. Which of the following should the technician replace to resolve
the issue?: The storage device
10.Which of the following are benefits of application virtualization? (Select two): The overall IT
cost goes down
and
Upgrading applications is easier
11.A customer reports a network connectivity issue. A technician discovers that LAN ports have
been damaged during remodeling. Which of the following tools should the technician use to fix the
issue?: Punchdown tool
effective device that can connect wires to a patch panel or a network jack by inserting them into
the appropriate slots and cutting off the excess
12. A technician is troubleshooting a user's laptop that randomly turns off. The technician
disassembles the laptop and notices that various pieces of small sticker paper within the device have
changed color from red to blue.
Which of the following is the most likely cause of the laptop's issues?: Liquid damage
13.A salesperson is using a weather application on a mobile device. The application appears to be
draining the device's battery very quickly. Which of the following is the BEST action for the
salesperson to take in order to view weather forecasts while traveling?: Configure less location
checks using cellular location services
14.A virtual file server in the cloud is configured to automatically add compute resources during
times of high load on the server. Which of the following describes this cloud feature?: Rapid
elasticity
15. A customer is using a satellite internet connection that is experiencing slowness. A technician
notices high latency while pinging, but the download test is performing perfectly with very good
download speeds. Which of the
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, A+ Core 1 V 19.95 | Questions and Answers 2023
following represents the NEXT action the technician should perform?: Restart the modem and run
an online internet connection and speed diagnostic
16.A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure
is isolated from other businesses. Which of the follow- ing cloud models would BEST address the
bank's need?: Private
provides services and resources to a specific organization or group over a private network
17.An IT technician is troubleshooting an issue with connecting a new laptop to a company's
wireless network. Which of the following diagnostic steps should the technician take first?: Review
the network settings in the OS
18.A user connects a smartphone to a laptop. Which of the following types of networks has the user
created?: PAN (Personal area network)
used for communication between devices in close proximity to each other, typically within
range of a few meters or less
19.A technician receives a ticket that states a mobile payment device is having Issues with Its
contactless payment feature. The device is not detecting payment options. Which of the following Is
the MOST likely cause of the Issue?: NFC (near field communication)
used for contactless payments features on mobile payment devices
20.A user's desktop computer slows down after a few minutes of use, and the fans alternate between
silent and very loud. Which of the following is MOST likely failing, therefore causing these
symptoms?: CPU fan
cools down the CPU, which is the main processor of the computer
21.A system administrator has been tasked with allowing SMTP traffic through the system's host-
based firewall. Which of the following ports should the administrator enabled?: 25
SMTP - simple mail transfer protocol uses port 25 to send messages between mail servers
22.During an OS migration, a technician is unable to find compatible current software for a
specialized hardware device. Which of the following actions should the technician take to complete
the migration?: Virtualize the applica- tion
Contact for help with assignments and revision materials
1. Isolating email attachments in a safe place until the attachments can be scanned for malware
is defined as:: sandboxing
2. A technician is setting up storage in a server that only has SAS connectors for storage. The
technician wants the server to utilize RAID 10 for increased performance. Which of the following
storage types should the technician install?: Mechanical
SAS stands for Serial Attached SCSI, which connects storage devices to servers or workstations
3. A technician attempts to join a Windows client to a domain but receives the following error:
An attempt to resolve the hostname has failed.
The technician generates the display shown below utilizing ipconfig /all.
Physical address: 80-3f-6c-33-32-c5 IPV4
address: 192.168.12.144
Subnet mask: 255.255.255.0
Default gateway: 192.168.12.254
DNS server: 127.0.0.1
Which of the following is the most likely reason for the error?: DNS (domain name server)
*translates domain names, such as www.example.com, into IP addresses ex) 192.168.1.1
4. An end user reports that the time and date on a desktop resets after shut- down, and
subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a
black screen with the following message: Date/Time Not Set
Press F1 to Run Setup: Replace the CMOS battery
the CMOS (complementary metal oxide semiconductor) battery, also called coin-cell battery on
the motherboard helps the BIOS or UEFI to store the hardware config- uration settings. It helps
keep a record of the date and time when the computer is switched off
5. Which of the following wireless technologies would a company most likely implement for
inventory management?: RFID (radio frequency identification)
6. A technician needs to add storage to a workstation. The workstation does not have room to add
any internal storage, so the technician plans to add an
Contact for help with assignments and revision materials
, A+ Core 1 V 19.95 | Questions and Answers 2023
external storage device. Which of the following connection types should the technician MOST likely
use?: eSATA
best choice for adding external storage as it offers a fast transfer rate and is specifically
designed for external storage devices
7. Which of the following allows several websites from different companies to be housed on the same
virtual server?: shared resources
8. Which of the following is an advantage that OLED displays have over LCD displays?: The power
consumption is lower
9. A user reports a repetitive clicking noise is coming from a personal laptop. A technician notes the
laptop's inputs are severely delayed. Which of the following should the technician replace to resolve
the issue?: The storage device
10.Which of the following are benefits of application virtualization? (Select two): The overall IT
cost goes down
and
Upgrading applications is easier
11.A customer reports a network connectivity issue. A technician discovers that LAN ports have
been damaged during remodeling. Which of the following tools should the technician use to fix the
issue?: Punchdown tool
effective device that can connect wires to a patch panel or a network jack by inserting them into
the appropriate slots and cutting off the excess
12. A technician is troubleshooting a user's laptop that randomly turns off. The technician
disassembles the laptop and notices that various pieces of small sticker paper within the device have
changed color from red to blue.
Which of the following is the most likely cause of the laptop's issues?: Liquid damage
13.A salesperson is using a weather application on a mobile device. The application appears to be
draining the device's battery very quickly. Which of the following is the BEST action for the
salesperson to take in order to view weather forecasts while traveling?: Configure less location
checks using cellular location services
14.A virtual file server in the cloud is configured to automatically add compute resources during
times of high load on the server. Which of the following describes this cloud feature?: Rapid
elasticity
15. A customer is using a satellite internet connection that is experiencing slowness. A technician
notices high latency while pinging, but the download test is performing perfectly with very good
download speeds. Which of the
Contact for help with assignments and revision materials
, A+ Core 1 V 19.95 | Questions and Answers 2023
following represents the NEXT action the technician should perform?: Restart the modem and run
an online internet connection and speed diagnostic
16.A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure
is isolated from other businesses. Which of the follow- ing cloud models would BEST address the
bank's need?: Private
provides services and resources to a specific organization or group over a private network
17.An IT technician is troubleshooting an issue with connecting a new laptop to a company's
wireless network. Which of the following diagnostic steps should the technician take first?: Review
the network settings in the OS
18.A user connects a smartphone to a laptop. Which of the following types of networks has the user
created?: PAN (Personal area network)
used for communication between devices in close proximity to each other, typically within
range of a few meters or less
19.A technician receives a ticket that states a mobile payment device is having Issues with Its
contactless payment feature. The device is not detecting payment options. Which of the following Is
the MOST likely cause of the Issue?: NFC (near field communication)
used for contactless payments features on mobile payment devices
20.A user's desktop computer slows down after a few minutes of use, and the fans alternate between
silent and very loud. Which of the following is MOST likely failing, therefore causing these
symptoms?: CPU fan
cools down the CPU, which is the main processor of the computer
21.A system administrator has been tasked with allowing SMTP traffic through the system's host-
based firewall. Which of the following ports should the administrator enabled?: 25
SMTP - simple mail transfer protocol uses port 25 to send messages between mail servers
22.During an OS migration, a technician is unable to find compatible current software for a
specialized hardware device. Which of the following actions should the technician take to complete
the migration?: Virtualize the applica- tion
Contact for help with assignments and revision materials
