, Learning Objectives
1.1 Tell who managers are and where they work.
1.2 Explain why managers are important to organizations.
1.3 Describe the functions, roles, and skills of managers.
1.4 Describe the factors that are reshaping and redefining the
manager’s job.
1.5 Explain the value of studying management.
1.6 Describe the benefits of the Employability Skills Matrix (ES
M).
, Who Is a Manager?
Manager: someone who coordinates and oversees the work of
other people so that organizational goals can be accomplished
, Exhibit 1.1 Levels of Management
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