PREFACE ............................................................................................................................................. 7
Željka JELAVIĆ
WHY MUSEUM EDUCATORS?.................................................................................................. 9
George E. HEIN
EDUCATION OF MUSEUM AND HERITAGE EDUCATORS IN CROATIA:
HISTORY, ORGANISATION, QUALITY..................................................................................19
Žarka VUJIĆ \ Darko BABIĆ
TOWARDS TEACHING AND RESEARCHING MUSEUM PEDAGOGY
AT FACULTY OF EDUCATION, UNIVERSITY OF LJUBLJANA ................................. 27
Metoda KEMPERL \ Rajka BRAČUN SOVA
LAYING THE FOUNDATIONS FOR HERITAGE EDUCATION TRAINING ............. 33
John STEVENSON
STANDARDS AND QUALITY CRITERIA: INTERNATIONAL PERSPECTIVE
TOWARDS AN INTERNATIONAL CECA MUSEUM EDUCATION CHARTER .... 43
Nicole GESCHÉ-KONING
PROPOSING A PROCESS FOR BEST PRACTICE IN EDUCATION
AND CULTURAL ACTION PROGRAMS ............................................................................. 49
Marie-Clarté O’NEILL \ Colette DUFRESNE-TASSE
CHARACTERISTICS AND QUALITY CRITERIA FOR
MUSEUM EDUCATION .............................................................................................................. 64
Collective text from CECA- Brasil, 2011
SPEAKING, HEARING AND TRANSLATING ONE HUNDRED
LANGUAGES IN MUSEUMS ................................................................................................... 73
Elee S. KIRK
HERITAGE EDUCATION IN MUSEUMS AND THEIR UNIVERSAL
ACCESSIBILITY. RESEARCH-EVALUATION OF EDUCATIONAL
PROGRAMMES AND DEFINITION OF QUALITY STANDARDS...............................81
Sofía MARÍN CEPEDA \ Olaia FONTAL MERILLAS
3
, ICOM CECA ANNUAL CONFERENCE SEPTEMBER 16 - 21, 2011
QUALITY HERITAGE EDUCATION TO PROMOTE LIFELONG
LEARNING ....................................................................................................................................... 89
Janine SPRÜNKER \ Glòria MUNILLA
PHILOSOPHIES OF INTERPRETATION............................................................................... 98
Daniel Winfree PAPUGA
LEARNING ABOUT MEANING MAKING IN MUSEUMS ..........................................104
Željka MIKLOŠEVIĆ \ Denis DETLING
PASSION AND PROFESSION:
GUIDING THE PUBLIC THROUGH DUTCH MUSEUMS
OVER A CENTURY (2010) .......................................................................................................114
Melissa DE VREEDE
HOW TO INVOLVE ALL THE MUSEUM STAFF
IN THE EDUCATIONAL ROLE? ............................................................................................. 126
Mila Milene CHIOVATTO \ Maria Stella SILVA
MEASURING GENERIC LEARNING OUTCOMES IN THE NETHERLANDS:
A PILOT STUDY .......................................................................................................................... 135
Jan SAS \ Ruben SMIT
ADULT MUSEUM EDUCATION STUDIES IN MULTI-PROFESSIONAL
GROUPS IN FINLAND .............................................................................................................. 147
Leena TORNBERG
RESEARCH ON DEVELOPMENT OF MUSEUM EDUCATION
EVALUATION CHECKLISTS FOCUSED ON GARDNER’S FIVE MINDS
FOR THE FUTURE ...................................................................................................................... 156
Kwang Sun AHN
MUSEAL ITINERARY: CULTURAL AND PEDAGOGIC DYNAMIC ........................ 167
Antigone MOUCHTOURIS
PERCEPTUAL PROCESSES IN MUSEUM EDUCATION RESEARCH
ON THE DEAF COMMUNITY AND POSSIBLE APPLICATION IN
HEARING ENVIRONMENTS .................................................................................................. 177
Sara PÉREZ LÓPEZ
THE USE OF AUDIO GUIDES IN MUSEUMS................................................................ 183
Hana GOTTESDIENER \ Jean-Christophe VILATTE
HOW DO MUSEUM PROGRAMS ACHIEVE PARENTAL INVOLVEMENT ........ 191
Kadriye TEZCAN-AKMEHMET
4