Functions in Nursing: Theory and Application 11th
Edition by by Carol J.
Which represents the management functions that are incorporated into the
management process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling - ANSWER Ans: B
Management functions include planning, organizing, staffing, directing, and
controlling. These are incorporated into what is known as the management process.
What does traditional management science focuses upon?
A) Meeting worker satisfaction
B) Delineating barriers to productivity
C) Using a laissez-faire approach
D) Encouraging employee participation - ANSWER Ans: B
Classical, or traditional, management science focuses on production in the
workplace and on delineating organizational barriers to productivity. Little attention
was given to worker job satisfaction, and workers were assumed to be motivated
solely by economic rewards.
What assumption about workers does Theory X hold?
A) Workers will naturally put forth effort
B) Workers need threats to be motivated
C) Workers are diligent and responsible
D) Workers are in tune with organizational needs - ANSWER Ans: B
Theory X managers believe that their employees are basically lazy, need constant
supervision and direction, and are indifferent to organizational needs.
What does the Hawthorne effect implied about people?
A) Human beings under investigation will respond to the fact that they are being
studied
B) Production will increase or decrease as light in a factory is increased or
decreased
C) Membership in small groups forms social control
D) People are inherently good and will seek out work - ANSWER Ans: AF
Hawthorne effect indicated that people respond to the fact that they are being
studied, attempting to increase whatever behavior they feel will continue to warrant
the attention. The other statements do not reflect implied beliefs about people.
, Managing conflict among staff members would occur in which part of the
management process?
A) Planning
B) Organizing
C) Directing
D) Evaluating - ANSWER Ans: C
Directing sometimes includes several staffing functions. However, this phase's
functions usually entail human resource management responsibilities, such as
motivating, managing conflict, delegating, communicating, and facilitating
collaboration. Planning encompasses determining philosophy, goals, objectives,
policies, procedures, and rules; carrying out long- and short-range projections;
determining a fiscal course of action; and managing planned change. Organizing
includes establishing the structure to carry out plans, determining the most
appropriate type of patient care delivery, and grouping activities to meet unit goals.
What is the idea that workers should be hired, trained, and promoted based on their
competence and abilities related to?
A) Part of the management functions identified by Fayol
B) The result of the human relations studies
C) The outcome of studies done by Mayo at the Hawthorne Works
D) One of the four overriding principles of scientific management - ANSWER Ans:
D
Frederick Taylor, the "father of scientific management," had the idea that workers
should be hired, trained, and promoted based on their competence and abilities. This
concept is not associated with any of the other options.
Max Weber, a well-known German sociologist, began to study large-scale
organizations to determine what made some more efficient than others. What was
his conclusion?
A) Workers had to have a say in management to work most effectively
B) Consistent rules and regulations for workers increased efficiency
C) Employees should feel appreciated and valued
D) Workers need frequent rest periods to increase overall production - ANSWER
Ans: B
Weber saw the need for legalized, formal authority and consistent rules and
regulations for personnel in different positions. He thus proposed bureaucracy as an
organizational design. None of the other options reflect his conclusions.
Which leadership style maintains strong control over the work group and uses
coercion to motivate others?
A) Authoritarian
B) Democratic
C) Laissez-faire
D) A contingency approach - ANSWER Ans: A
Lewin identified three common leadership styles: authoritarian, democratic, and
laissez-faire. Authoritarian leadership results in well-defined group actions that are
usually predictable, reducing Nfrustration in the work group and giving members a
feeling of security. Productivity is usually high, but creativity, self-motivation, and
autonomy are reduced. Authoritarian leadership is frequently found in very large