TEST BANK FOR MICROBIOLOGY, A SYSTEMS
APPROACH, 6TH EDITION, MARJORIE KELLY
COWAN, HEIDI SMITH
What requires a unit of analysis, has been processed, and requires human
mediation? - ANSWER Information
Roles that managers fill, according to Mintzberg, include all of the following except: -
ANSWER Disciplinarian
Which of the following is not a Decisional role? - ANSWER Spokesperson
What skills would be required to be a visionary manager? - ANSWER Flexibility
and creativity
Define Wisdom - ANSWER knowledge infused with intuition and judgment that
facilitates the ability to make decisions
Data is - ANSWER set of specific objective facts or observations
true/false: Information systems (IS) managers should participate in all of the
important IS decisions, even if those decisions do not impact the IS department. -
ANSWER True
True/False Information for top management is usually based on a long time horizon,
with great detail and high structuredness. - ANSWER False
Pricing of things is most often based on _____ while pricing of information goods is
most often based on _____ - ANSWER cost, value
If a manager exhibits creativity, curiosity, and confidence, we would say that he or
she supports the role of ______ very well. - ANSWER visionary
The Chief Technology Officer of Wal-Mart states that every company is becoming a
______ company. - ANSWER tech or technology
The "Managerial Levers" concept is useful for the following reasons: - ANSWER
Management should not make a change unless they align multiple issues, such as
tasks, measures, values, incentives, etc.
All of the following are likely causes of Kaiser Permanente's difficulties before their
new KPHealthConnect EXCEPT for: - ANSWER The failure of automated systems
,A general manager should: - ANSWER Understand the use and consequences of
technologies relevant to the business
When a company's business strategy and technology strategy are intertwined, this
situation is known as _______. - ANSWER Convergence
Organizational, cultural, and control variables are considered the ________ used by
decision makers to effect change in their organization. - ANSWER managerial
levers
The ____________ is a plan articulating where a business seeks to go and how it
expects to get there. - ANSWER business strategy
Organizations seek to gain a competitive advantage by differentiation, cost, or
_________. - ANSWER focus
Google has disrupted a number of industries, particularly the advertising and
software industries. Google's ability to quickly and aggressively provide new
products and services is best described by: - ANSWER The Hypercompetition
Model
Through the use of various technologies, a ski resort tracks the slopes each
customer skis and the times he or she skis them. Skiers then have the ability to view
this information online, and can choose to seamlessly share their accomplishments
on Facebook. In addition, photographers positioned at the resort post pictures on
Facebook for the skier. This ski resort has worked hard to develop a strong: -
ANSWER Social business strategy
The organizational strategy should ideally _____ the IS strategy. - ANSWER
complement
The general manager for a retail clothing outlet was recently cited as saying, "IT is
the cornerstone of our company. All of our decisions are based on the sophisticated
systems that we have deployed throughout our organization. IT drives our
decisions." What position should the manager hold regarding IT and its influence on
decision making? - ANSWER Business strategy should drive IS decision making
To remain competitive, an organization's business strategy must adapt and respond
to all of the following variables. Which variable in particular does IS help to
determine? - ANSWER The capabilities of the organization
The physical means by which information is exchanged among hardware
components is called _______. - ANSWER networking
Significant changes in IS should trigger a reassessment of the _____________. -
ANSWER business strategy
A social business strategy is designed to use social IT tools for all of the following
EXCEPT: - ANSWER Excluding stakeholders
, General managers should take an active role in decisions about information
systems. This is vital because: - ANSWER Information systems are designed to
support business objectives.
This framework is called the ____________________ because it relates business
strategy with IS strategy and organizational strategy. - ANSWER Information
Systems Strategy Triangle
Before Kaiser Permanente adopted its new business strategy, its IS Strategy
Triangle was out of __________. - ANSWER alignment
By using IS to achieve economies of scale and generate operating efficiencies,
Walmart epitomizes which one of Porter's generic strategies? - ANSWER Cost
leadership
A bank provides its customers mobile applications that significantly simplify
traditional banking activities. For example, a customer can use a smartphone to take
a picture of a check and electronically deposit into an account. This unique service
demonstrates the bank's desire to practice which one of Porter's strategies? -
ANSWER Differentiation
The managerial levers identifies the crucial, interrelated components for designing
an organization. The components include all of the following EXCEPT: - ANSWER
Social media
Technology guru Tim O'Reilly said this about the publishing industry: "To adapt,
publishers need to cannibalize their own business, experimenting with new forms,
new formats, and new business models." This statement is consistent with: -
ANSWER Hypercompetition
L.L. Bean is an online/catalog retail company that aggressively uses tools like instant
messaging to communicate with customers regarding potential purchases and uses
Facebook for branding activities. This use of technology supports which strategy? -
ANSWER Social business strategy
GE recognized that it could only sustain its competitive advantage for a limited time
as competitors attempted to outmaneuver them. What was the model that Welch
applied to help solve this problem? - ANSWER Destroy your business
Business strategies based on hypercompetition focus on customer satisfaction and
profit maximization but also build in a component of business intelligence. Business
intelligence helps an agile organization to: - ANSWER Predict and respond to new
opportunities
Which one of the following is NOT part of the information systems strategy matrix? -
ANSWER Personnel
Which is not a question that can be used to understand organizational design? -
ANSWER Where is the organization's headquarters located?
APPROACH, 6TH EDITION, MARJORIE KELLY
COWAN, HEIDI SMITH
What requires a unit of analysis, has been processed, and requires human
mediation? - ANSWER Information
Roles that managers fill, according to Mintzberg, include all of the following except: -
ANSWER Disciplinarian
Which of the following is not a Decisional role? - ANSWER Spokesperson
What skills would be required to be a visionary manager? - ANSWER Flexibility
and creativity
Define Wisdom - ANSWER knowledge infused with intuition and judgment that
facilitates the ability to make decisions
Data is - ANSWER set of specific objective facts or observations
true/false: Information systems (IS) managers should participate in all of the
important IS decisions, even if those decisions do not impact the IS department. -
ANSWER True
True/False Information for top management is usually based on a long time horizon,
with great detail and high structuredness. - ANSWER False
Pricing of things is most often based on _____ while pricing of information goods is
most often based on _____ - ANSWER cost, value
If a manager exhibits creativity, curiosity, and confidence, we would say that he or
she supports the role of ______ very well. - ANSWER visionary
The Chief Technology Officer of Wal-Mart states that every company is becoming a
______ company. - ANSWER tech or technology
The "Managerial Levers" concept is useful for the following reasons: - ANSWER
Management should not make a change unless they align multiple issues, such as
tasks, measures, values, incentives, etc.
All of the following are likely causes of Kaiser Permanente's difficulties before their
new KPHealthConnect EXCEPT for: - ANSWER The failure of automated systems
,A general manager should: - ANSWER Understand the use and consequences of
technologies relevant to the business
When a company's business strategy and technology strategy are intertwined, this
situation is known as _______. - ANSWER Convergence
Organizational, cultural, and control variables are considered the ________ used by
decision makers to effect change in their organization. - ANSWER managerial
levers
The ____________ is a plan articulating where a business seeks to go and how it
expects to get there. - ANSWER business strategy
Organizations seek to gain a competitive advantage by differentiation, cost, or
_________. - ANSWER focus
Google has disrupted a number of industries, particularly the advertising and
software industries. Google's ability to quickly and aggressively provide new
products and services is best described by: - ANSWER The Hypercompetition
Model
Through the use of various technologies, a ski resort tracks the slopes each
customer skis and the times he or she skis them. Skiers then have the ability to view
this information online, and can choose to seamlessly share their accomplishments
on Facebook. In addition, photographers positioned at the resort post pictures on
Facebook for the skier. This ski resort has worked hard to develop a strong: -
ANSWER Social business strategy
The organizational strategy should ideally _____ the IS strategy. - ANSWER
complement
The general manager for a retail clothing outlet was recently cited as saying, "IT is
the cornerstone of our company. All of our decisions are based on the sophisticated
systems that we have deployed throughout our organization. IT drives our
decisions." What position should the manager hold regarding IT and its influence on
decision making? - ANSWER Business strategy should drive IS decision making
To remain competitive, an organization's business strategy must adapt and respond
to all of the following variables. Which variable in particular does IS help to
determine? - ANSWER The capabilities of the organization
The physical means by which information is exchanged among hardware
components is called _______. - ANSWER networking
Significant changes in IS should trigger a reassessment of the _____________. -
ANSWER business strategy
A social business strategy is designed to use social IT tools for all of the following
EXCEPT: - ANSWER Excluding stakeholders
, General managers should take an active role in decisions about information
systems. This is vital because: - ANSWER Information systems are designed to
support business objectives.
This framework is called the ____________________ because it relates business
strategy with IS strategy and organizational strategy. - ANSWER Information
Systems Strategy Triangle
Before Kaiser Permanente adopted its new business strategy, its IS Strategy
Triangle was out of __________. - ANSWER alignment
By using IS to achieve economies of scale and generate operating efficiencies,
Walmart epitomizes which one of Porter's generic strategies? - ANSWER Cost
leadership
A bank provides its customers mobile applications that significantly simplify
traditional banking activities. For example, a customer can use a smartphone to take
a picture of a check and electronically deposit into an account. This unique service
demonstrates the bank's desire to practice which one of Porter's strategies? -
ANSWER Differentiation
The managerial levers identifies the crucial, interrelated components for designing
an organization. The components include all of the following EXCEPT: - ANSWER
Social media
Technology guru Tim O'Reilly said this about the publishing industry: "To adapt,
publishers need to cannibalize their own business, experimenting with new forms,
new formats, and new business models." This statement is consistent with: -
ANSWER Hypercompetition
L.L. Bean is an online/catalog retail company that aggressively uses tools like instant
messaging to communicate with customers regarding potential purchases and uses
Facebook for branding activities. This use of technology supports which strategy? -
ANSWER Social business strategy
GE recognized that it could only sustain its competitive advantage for a limited time
as competitors attempted to outmaneuver them. What was the model that Welch
applied to help solve this problem? - ANSWER Destroy your business
Business strategies based on hypercompetition focus on customer satisfaction and
profit maximization but also build in a component of business intelligence. Business
intelligence helps an agile organization to: - ANSWER Predict and respond to new
opportunities
Which one of the following is NOT part of the information systems strategy matrix? -
ANSWER Personnel
Which is not a question that can be used to understand organizational design? -
ANSWER Where is the organization's headquarters located?
