1. Foreword
2. Acknowledgements
3. About the Author
4. Introduction
5. SECTION IINTRODUCTION TO HEALTHCARE IT RENOVATION
6. 1Overview of Healthcare in the U.S.
7. U.S. Healthcare Overview
8. Healthcare and Technology
9. Current Trends
10. The Healthcare IT Imperative
11. Summary
12. References
13. 2Digital Transformation
14. What Is Digital Transformation
15. Digital Transformation in Healthcare
16. Summary
17. References
18. Resources
19. 3Assess the Environment
20. Healthcare Environment
21. Your Organization's Environment
22. Tolerance for Change, Appetite for Risk
23. Strategic Leadership and IT
24. Environmental Assessment Plan
25. Summary
26. References
27. SECTION IIIT BUILDING BLOCKS
28. 4IT Strategy Building Blocks
29. Strategy Defined
30. IT Strategic Planning
31. Healthcare IT Strategic Plan Example
32. IT Strategic Plan
33. Operational Strategies
34. Innovation and Strategy
35. Summary
36. References
37. 5IT Governance Building Blocks
38. About Frameworks
39. IT Governance Definition
40. Implementing IT Governance
41. Data Governance
42. Summary
43. References
,44. Resources
45. 6IT Architecture Building Blocks
46. Understanding Enterprise Architecture
47. Summary
48. References
49. Resources
50. 7IT Finance Building Blocks
51. Healthcare IT Finance Overview
52. Chargeback and Show Back Methods
53. Shifting the Conversation from Cost to Value
54. Healthcare Finance Overview
55. Managing Cloud Costs
56. Renovating IT Finance
57. Summary
58. References
59. Resources
60. 8IT Technology Building Blocks
61. IT Asset Management
62. Data Centers
63. Servers, Storage, and Platforms
64. Cloud Technologies
65. Addressing Shadow IT
66. Network Components
67. Telcom and Connectivity
68. Enterprise Data Warehouse, Database Systems
69. Enterprise Applications
70. IT Infrastructure Applications
71. End User Devices
72. Cybersecurity
73. Other IT Technology
74. Medical Device Technology
75. Summary
76. References
77. Resources
78. 9IT Service Management and IT Operations Building Blocks
79. IT Service Management (ITSM) and IT Operations Management (ITOM)
80. Achieving Operational Excellence
81. Types of IT Operations
82. IT Operations Management (ITOM)
83. IT Processes
84. IT Service Management (ITSM)
85. Summary
86. References
87. Resources
88. 10Business Intelligence and Data Analytics Building Blocks
89. Data in Healthcare
, 90. Centralized BI vs. Decentralized BI
91. Collections of Data
92. Data Management
93. Summary
94. References
95. Resources
96. 11IT Business Continuity and Disaster Recovery Building Blocks
97. Risk Assessment
98. Business Impact Analysis
99. Risk Mitigation Strategies
100. BC/DR Plan Development
101. Emergency Response and Recovery
102. Testing, Training, and Auditing
103. Plan Maintenance
104. Cloud Solutions
105. Summary
106. Resources
107. 12IT Cybersecurity Building Blocks
108. Overview
109. Cybersecurity Program Elements
110. Cloud Security
111. Summary
112. Resources
113. 13IT Staffing Building Blocks
114. Key Principles
115. Staffing Sources
116. Staffing Locations
117. Staffing Schedules and On-Call
118. Leveraging Automation
119. Technical Skills
120. Business Skills
121. Making Work Fun
122. Diversity, Equity, and Inclusion (DEI)
123. Summary
124. References
125. Resources
126. 14IT Management and Leadership Building Blocks
127. Managers and Leaders
128. Key Capabilities
129. Summary
130. References
131. Resources
132. 15IT Value Creation Building Blocks
133. Seven Elements of IT Value
134. Measuring IT Value in Healthcare
135. Business Relationship Management