The strengths, weaknesses, opportunities, and threats facing a business - correct answersWhat is a
SWOT analysis useful for determining?
You and your staff - correct answersWho has the best information about your firm's operations to assist
in writing your disaster recovery plan?
The number of licensees to use - correct answersWhich of the following is one of the key decisions a
brokerage makes when deciding how to staff the sales force?
This is a valid reason to terminate the licensee's affiliation with the broker. - correct answersBroker Craig
fires salesperson Enrique for violating a provision of the license law. Which of the following is true of this
situation?
Due to circumstances beyond their control, the parties can't legally or practically do what they've agreed
to do. - correct answersIn which of the following scenarios is impossibility of contract performance
occurring?
Employment Level - correct answersWhich of the following demographic data points would a brokerage
be most interested in when evaluating a market?
Management Style - correct answersWhen discussing a merger, what would corporate cultural fit relate
to?
Line (Judy has line authority because she's directly responsible for achieving the company's financial
goals.) - correct answersAs manager of the sales team, Judy has direct responsibility for reaching the
company's financial goals. What type of authority does Judy have?
Is she interested in promotion?
Before spending time to evaluate Harriet's skills related to promotion, managers should find out if
Harriet is even interested in being promoted. - correct answersHarriet is a hard worker. Of all of the
unlicensed staff, she receives the most consistently positive evaluations from her boss. She's the face of
the firm, greeting walk-in and telephone clients with a friendly, efficient manner. She knows exactly
, where to find anything and any information she and her colleagues need. What's the first question
managers should ask when determining if Harriet is suitable for promotion?
Indirect
Marketing is a strategic process that impacts all departments in a firm. Its impact on sales is critical, but
indirect - correct answersWhat impact do marketing efforts have on sales?
Culture of retention - correct answersA(n) ______ is certain to save a brokerage money
Require identification from customers and clients before real estate professionals go into the field with
them. - correct answersWhich of the following is a good example of proper safety and security measures
for employees at a brokerage office?
Tactical planning
Tactical planning is the most granular level of planning. Once the long-range plan has been broken down
into smaller tasks, the management and staff are responsible for carrying out the tactics. - correct
answersWhich of the following business planning activities breaks the long-range plan down into smaller
tasks and identifies which segment(s) of the company are responsible for doing what?
As more staff is hired, she will spend more time managing sales staff. - correct answersBroker Donna
plans to hire three licensees to begin growing her business from a one-agent to a four-agent firm. What
tip would you offer Donna regarding the impact of growth on her as the broker-owner?
Values - correct answersLeaders communicate and live by their ______.
The licensees don't do any active selling.
The licensees at an LFRO gather referrals and feed them to a full-service brokerage but don't do any
active selling. - correct answersWhich of the following statements is true regarding licensees who work
at a limited function referral organization?