WITH 100% CORRECT ANSWERS {
GRADED A+}
A firm's process strategy is its approach to transforming resources into goods and
services. - ✔✔True
Intermittent processes are organized around processes. - ✔✔True
In process-focused facilities, utilization of facilities is low. - ✔✔True
The typical full-service restaurant uses a product-focused process. - ✔✔False
Harley-Davidson, because it has so many possible combinations of products,
utilizes the process strategy of mass customization. - ✔✔False
The assembly line is a classic example of a repetitive process. - ✔✔True
The tool that calculates which process has the lowest cost at any specified
production volume is a crossover chart. - ✔✔True
,The term focused processes refers to the quest for increased efficiency, whether in
goods or services, that results from specialization. - ✔✔True
A job shop is an example of a(n): - ✔✔D) intermittent process.
Three of the four types of processes are: - ✔✔C) process focus, repetitive focus,
and product focus.
Which of the following industries is most likely to have low equipment utilization?
- ✔✔E) restaurants
A product-focused process is commonly used to produce: - ✔✔C) high-volume,
low-variety products.
Which one of the following products is most likely made in a job shop
environment? - ✔✔B) paper forms
Which of the following products is likely to be assembled on a repetitive process
line? - ✔✔A) automobiles
An assembly line is an example of a: - ✔✔C) repetitive process.
Arnold Palmer Hospital uses which focus? - ✔✔A) process
, One of the similarities between process focus and mass-customization is: - ✔✔D)
the variety of outputs.
Frito-Lay is to ________ focus as Harley Davidson is to ________ focus. - ✔✔B)
product, repetitive
High fixed costs and low variable costs are typical of which approach? - ✔✔E) A
and C (A) product, C) mass customization)
Goods made to order are typical of ________ and ________ approaches while
goods made to forecast are typical of ________ and ________ approaches. -
✔✔A) process, mass customization; repetitive, product
Align Technology uses a ________ approach to produce clear plastic removable
aligners. - ✔✔A) mass customization
Which of the following companies use a mass customization approach? - ✔✔E) A
and B (A) Dell B) Align Technology)
Harley Davidson: - ✔✔D) uses work cells to feed its assembly line.
Which of the following phrases best describes product focus? - ✔✔D) high fixed
costs, low variable costs