QUESTIONS AND ANSWERS WITH
VERIFIED SOLUTIONS 2024
Human Resource Management - ANSWER The process of managing human resources to achieve an
organization's objectives
Human Capital - ANSWER Knowledge, skills, and capabilities of individuals that have economic value to
an organization
How Companies Utilize Human Capital - ANSWER 1. Designing new ways to acquire and utilize
employees
2. Measuring effectiveness
3. helping managers enter new markets
4. Attract top talent with better benefits
TQM - ANSWER The process of modifying all aspects of an organization to improve long-term success
through customer satisfaction
Six Sigma - ANSWER A systematic approach that uses statistical methods to translate customer needs
into separate tasks and to define the best way to perform them
7 Challenges - ANSWER 1. Changes in marketplace and economy
2. Globalization
3. Technology
4. Cost containment
5. Demographic and diversity challenges
6. Social responsibility and sustainability
7. Educational and cultural shifts
Employee Concerns - ANSWER 1. Job security