MANAGEMENT EXAM 1 QUESTIONS
AND ANSWERS WITH VERIFIED
SOLUTIONS 2024
what is Management? (4 functions) - ANSWER Planning
Organizing
Leading
Controling
Human Resource Management - ANSWER the design of formal systems in an organization to ensure the
effective and efficient use of human talent to accomplish organizational goals.
major functions (systems) of HR - ANSWER recruitment
selection
training
performance
evaluation
compensation
types of managers - ANSWER Top
Middle
First-line
top managers - ANSWER (corporate level)
examples:CEO
middle managers - ANSWER ex:: regional managers
, first-line managers - ANSWER es: managers in store. deal with day to day operations
HR - ANSWER people who work in an organization
=personnel, associates, employees, team members
3 types of positions - ANSWER managers
line employees
staff employees
line employee - ANSWER directly involved in production of a good of service
staff employee - ANSWER indirectly involved in production of a good or service
HR generalist - ANSWER broad knowledge, wide variety of things, not in depth
HR specialist - ANSWER in-depth, knowledge in narrow area
HR consultant - ANSWER external to company. work on contractural basis.helps companies with certain
problems.
SHRM - ANSWER society for human resource management
HRM responsibilities - ANSWER development, implementation, and maintenance of HR systems
internal consulting
coaching and counseling
internal consulting - ANSWER dealing with problem employees
bottom line - ANSWER revenue/expenses