MGT 500 FINAL EXAM Week 11 Part 1 Answers (Chapter 9-13)

Document contains verified answers score (25/25) Questions The __________ model of decision-making is useful for making programmed decisions when conditions are uncertain, information is limited, and there are managerial conflicts about what goals to pursue or what course of action to take. ____ is the step in the decision-making process in which managers analyze underlying causal factors associated with the decision situation. ____ decisions are associated with decision rules. Which style is used by people who prefer simple, clear-cut solutions to problems? People with a(n) ____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals. ____ refers to a clearly defined line of authority in the organization that includes all employees. Which of the following leads to strong coordination across functional areas and greater flexibility in responding to changes in the environments? ____ is the trend in recent years. The ____ is the product or functional boss, who is responsible for one side of the matrix. ____ departments include all of those that provide specialized skills in support of ____ departments. ____ change is a change in the organization's product or service outputs. What is force field analysis? The ____ approach to change implementation should be used when users have power to resist. Which of the following refers to the generation of novel solutions to perceived problems? ____ refers to a change in the attitudes and behaviors of a few employees in the organization. Which of the following is a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization? ____ is a systematic process of gathering and interpreting information about the essential duties. One of the newest ways of gauging whether a candidate is right for the company is by checking In ____, an experienced manager shows a new employee how to perform job duties. ____ is a policy requiring employers to be proactive in being certain that equal opportunity exists for all within their organization. The ability to interact effectively with people of different cultures refers to: ____ is a psychological experience of a person who, usually engaged in a task, is aware of a stereotype about his or her identity group suggesting he or she will not perform well on that task. Which workforce generation category is characterized as ambitious but lacking loyalty to the organization? ____ means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized. Which is the highest level of sexual harassment?