Answers
Which of the following should a sales agent rely on for the most accurate plan
information? - ANSWER Summary of Benefits
What are Cigna's guiding principles as it relates to "Do the right thing. Always!"? -
ANSWER All of these
Which of the following is a true statement regarding our HMO plans? - ANSWER
Some HMO plans have referrals.
Which of the following does Cigna seek to ensure in order to improve the health,
well-being, and peace of mind of those we serve? - ANSWER All of these
Which of the following is true about our PPO plans? - ANSWER PCP selection is
not required, but strongly encouraged
Which of the following is the goal of Cigna Medicare Advantage Incentives? -
ANSWER Improving our customers' overall health
Which of the following customer profiles would best fit any of our PPO plans? -
ANSWER Barnabass, who values network travel and craves choice and flexibility.
Which PDP plan is designed for customers who are receiving Extra Help and need
basic protection? - ANSWER Secure Rx
What is the number one goal for the Cigna Medicare plan designs? - ANSWER
Peace of mind for our Customers
Which of the following describes the Part D Senior Savings Model (SSM) - ANSWER
CMS model to provide diabetics additional prescription drug savings
Which of our products offer choice, flexibility, open-access network, out of
network/travel access and no referrals? - ANSWER Our PPO plans
Which of the following is a true statement regarding features of our HMO network? -
ANSWER Higher level of care
Which of the following is true about the Cigna Medicare Advantage incentives? -
ANSWER All of these
Which of the following is the goal for designing the Post Hospital Meal Benefit which
offers nutritious meals post-discharge from an acute in-patient stay and available in
all our markets? - ANSWER Help customers transition to home more comfortably