TEST 2 QUESTIONS AND ANSWERS
WITH VERIFIED SOLUTIONS 2024
Factors such as something a business does well, a popular history, or an enjoyable location that persuade
customers to purchase from it rather than from other businesses. - ANSWER Competitive Edge
the process by which a new employee is welcomed and integrated into a hospitality organization -
ANSWER On-boarding
the process of identifying candidates for current or future position vacancies. - ANSWER Recruitment
The process of choosing on individual for a current or future position vacancy. - ANSWER Selection
Best practices for HR managers to use to assist in on boarding efforts: - ANSWER -be truthful
-pay attention to the applicant
-make introductions if appropriate
-lay the groundwork
Factors affecting recruiting efforts: - ANSWER -legal constraints
-Economic constraints
-Industry constraints
-organizational constraints
-position constraints
a process to determine the specific tasks that must be done, as well as the knowledge and skills workers
must have to complete those tasks. - ANSWER job analysis
The knowledge, skills, and other requirements necessary to perform the tasks described in a job
description. - ANSWER job specification
, The amount of money and other items of value (benefits, bonuses, perks) given in exchange for work
performed. - ANSWER compensation
The number of unemployed people in a community or other designated area who are seeking work;
expressed as a percentage of the area's entire labor force - ANSWER unemployment rate
A promote-from-within recruitment approach used to seek qualified job applicants - ANSWER internal
search
advantages of internal searches: - ANSWER -build employee morale
-can be initiated quickly
-improves the probability of making good selection because much is already known about individual
being selected.
-less costly than external or outsourced searches
-reduced training time and -fewer training cost -individual already familiar
-encourage talented individuals to stay with the organization
-are looked upon favorably by the EEOC-
Possible disadvantages if internal searches: - ANSWER -inbreeding
-resentment among managers
-employee resentment
-recruitment and selection are still needed
-increased use of training resources
a recommendation about a potential applicant provided by a current employee - ANSWER employee
referral
Favoritism in employment based on kinship - ANSWER Nepotism