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When do you select the BT Disabled setting in Service Menu of
Manufacturing Mode (SMMM)? - Correct Answer-If BT
Disabled label is present inside the bottom door or chassis.
Which of the following is the correct way to trigger BIOS
Recovery? - Correct Answer-For desktops, power on the
system and hold down "CTRL + Esc" Key.
Which of the following are the Pre-boot system diagnostics?
(Select 2) - Correct Answer-SupportAssist | On-board
Diagnostics & ePSA
You replaced the system board of a Latitude 7530. Which
method can you use to enter the laptop's service tag? -
Correct Answer-Input the service tag in the Service Menu
(SMMM).
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, How should the technicians handle the PCBs while dismantling
or repackaging them? - Correct Answer-From the edges/sides
only without touching any other area.
For Vostro 5890, under which option of the BIOS Setup Utility
can one find the 'BIOS Recovery from Hard Drive' option? -
Correct Answer-Update, Recovery
You are at the customer's place to service XPS 9315 system
board. Which digit represents the series of the laptop in the
model's name? - Correct Answer-9
Which of the following statements are true about Latitude
Self-Heal recovery? (Select 3) - Correct Answer-1-Self-heal can
be used to recover from a no POST / no Power / no Video
situation.
2-Self-heal can only be initiated when the coin cell battery &
primary battery are not connected to the system.
3-When self-heal is triggered, system will auto power-on with
a blank screen, reboots a couple of times (watch for the LED
lights, Power, Wi-Fi, HDD Etc....
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