CHAPTER 12: HUMAN RESOURCE
MANAGEMENT QUESTIONS AND
ANSWERS WITH VERIFIED SOLUTIONS
2024
human resource management (HRM) - ANSWER activities that managers engage in to ATTRACT and
RETAIN employees and to ensure that they PERFORM at a high level and CONTRIBUTE to the
accomplishment of organizational goals
recruitment - ANSWER activities that managers engage in to develop a pool of candidates for open
positions
selection - ANSWER process that managers use to determine the relative qualifications of job applicants
and their potential for performing well in a job
internal recruiting - ANSWER hiring existing employees to fill open positions
external recruiting - ANSWER hiring people who have not worked at the firm previously
internal recruitment pros/cons - ANSWER PROS
already know candidates
employees already familiar with organization
CONS
learning on the job can be expensive
External recruitment pros/cons - ANSWER PROS
large applicant pool
access people who have skills that the organization lacks
bring fresh ideas and perspectives
, CONS
search can be expensive
technical capabilities unknown
selection process - ANSWER managers find out whether applicant is qualified for the position and likely
to be a good performer
reliability - ANSWER degree to which the tool measures the same thing each time
validity - ANSWER degree to which test measures what its supposed to
standard tools - ANSWER resumes, interviews, written test, reference check
validity varies, tough to get negative information
performance simulation tests - ANSWER work sampling, assessment center
most valid, most expensive
effective interviews - ANSWER structured questions
multiple interviewers
detailed answers about actual job behavior
equal employment opportunity (EEO) - ANSWER equal right of all citizens to the opportunity to obtain
employment regardless of their gender, age,r ace, country of origin, religion, or disabilities
equal pay act - ANSWER men and women paid equally
Title VII of the Civil Rights Act - ANSWER prohibits employment discrimination because of race, religion,
sex, color
MANAGEMENT QUESTIONS AND
ANSWERS WITH VERIFIED SOLUTIONS
2024
human resource management (HRM) - ANSWER activities that managers engage in to ATTRACT and
RETAIN employees and to ensure that they PERFORM at a high level and CONTRIBUTE to the
accomplishment of organizational goals
recruitment - ANSWER activities that managers engage in to develop a pool of candidates for open
positions
selection - ANSWER process that managers use to determine the relative qualifications of job applicants
and their potential for performing well in a job
internal recruiting - ANSWER hiring existing employees to fill open positions
external recruiting - ANSWER hiring people who have not worked at the firm previously
internal recruitment pros/cons - ANSWER PROS
already know candidates
employees already familiar with organization
CONS
learning on the job can be expensive
External recruitment pros/cons - ANSWER PROS
large applicant pool
access people who have skills that the organization lacks
bring fresh ideas and perspectives
, CONS
search can be expensive
technical capabilities unknown
selection process - ANSWER managers find out whether applicant is qualified for the position and likely
to be a good performer
reliability - ANSWER degree to which the tool measures the same thing each time
validity - ANSWER degree to which test measures what its supposed to
standard tools - ANSWER resumes, interviews, written test, reference check
validity varies, tough to get negative information
performance simulation tests - ANSWER work sampling, assessment center
most valid, most expensive
effective interviews - ANSWER structured questions
multiple interviewers
detailed answers about actual job behavior
equal employment opportunity (EEO) - ANSWER equal right of all citizens to the opportunity to obtain
employment regardless of their gender, age,r ace, country of origin, religion, or disabilities
equal pay act - ANSWER men and women paid equally
Title VII of the Civil Rights Act - ANSWER prohibits employment discrimination because of race, religion,
sex, color
