HUMAN RESOURCE MANAGEMENT
MIDTERM QUESTIONS AND ANSWERS
WITH VERIFIED SOLUTIONS 2024
What is unit labor cost? - ANSWER Average cost of workers / average level of output
How can employees be a core competency? - ANSWER - productivity
- customer service
- organizational culture
How can organizations increase employee productivity? - ANSWER 1. Organizational restructuring
2. Re-desinging work
3. Aligning HR activities
4. Outsourcing Analysis
Understand the difference between the three fundamental HR roles: - ANSWER Administrative- focussing
on record-keeping
Operational/Employee Advocate- managing HR activities based on strategies and operations
Strategic- helping define and implement business strategies relative to human capital
What are the steps in the HR planning process? - ANSWER 1. Vision/Mission Statement
2. SWOT Analysis
3. Goals & Objectives
Understand environmental analysis: - ANSWER SWOT
How do you forecast HR supply and demand? - ANSWER Inflows- external hires, internal transfers,
promotions, recalls, demotions
, Outflows- promotions, turnover, terminations, demotions, retirements, deaths, layoffs
Understand the role of HR in mergers and acquisitions, specifically before the deal and during
integration: - ANSWER Before: Due diligence- comprehensive assessment of all aspects of the business
being acquired ( should they be combined)
During: Activity switches to the orderly transition. First 60 must deliver high quality administrative and
operational support to employees and managers
What is the difference between being effective and being efficient? - ANSWER Effective- degree to which
operations are carried out in an economical manner
Efficiency- The ability of a program, project to task to produce a specific desire effect or result that can
be measured.
Key HR Metrics: - ANSWER Staffing metrics- specific measure like absenteeism and turnover rates
Balanced scorecard- organizations use to report on a diverse set of performance measures.
What is disparate treatment? - ANSWER Occurs when individuals with particular characteristics that are
not job related are treated differently from others
What is disparate impact? - ANSWER Occurs when an employment practice that does not appear to be
discriminatory adversely affects individuals with a particular characteristic so that they are substantially
underrepresented as a result of employment decisions that to their disadvantage
What is a business necessity? - ANSWER a practice necessary for safe and efficient organizational
operations
What is a BFOQ? - ANSWER characteristic providing a legitimate reason an employer can exclude persons
on otherwise illegal bases of consideration
MIDTERM QUESTIONS AND ANSWERS
WITH VERIFIED SOLUTIONS 2024
What is unit labor cost? - ANSWER Average cost of workers / average level of output
How can employees be a core competency? - ANSWER - productivity
- customer service
- organizational culture
How can organizations increase employee productivity? - ANSWER 1. Organizational restructuring
2. Re-desinging work
3. Aligning HR activities
4. Outsourcing Analysis
Understand the difference between the three fundamental HR roles: - ANSWER Administrative- focussing
on record-keeping
Operational/Employee Advocate- managing HR activities based on strategies and operations
Strategic- helping define and implement business strategies relative to human capital
What are the steps in the HR planning process? - ANSWER 1. Vision/Mission Statement
2. SWOT Analysis
3. Goals & Objectives
Understand environmental analysis: - ANSWER SWOT
How do you forecast HR supply and demand? - ANSWER Inflows- external hires, internal transfers,
promotions, recalls, demotions
, Outflows- promotions, turnover, terminations, demotions, retirements, deaths, layoffs
Understand the role of HR in mergers and acquisitions, specifically before the deal and during
integration: - ANSWER Before: Due diligence- comprehensive assessment of all aspects of the business
being acquired ( should they be combined)
During: Activity switches to the orderly transition. First 60 must deliver high quality administrative and
operational support to employees and managers
What is the difference between being effective and being efficient? - ANSWER Effective- degree to which
operations are carried out in an economical manner
Efficiency- The ability of a program, project to task to produce a specific desire effect or result that can
be measured.
Key HR Metrics: - ANSWER Staffing metrics- specific measure like absenteeism and turnover rates
Balanced scorecard- organizations use to report on a diverse set of performance measures.
What is disparate treatment? - ANSWER Occurs when individuals with particular characteristics that are
not job related are treated differently from others
What is disparate impact? - ANSWER Occurs when an employment practice that does not appear to be
discriminatory adversely affects individuals with a particular characteristic so that they are substantially
underrepresented as a result of employment decisions that to their disadvantage
What is a business necessity? - ANSWER a practice necessary for safe and efficient organizational
operations
What is a BFOQ? - ANSWER characteristic providing a legitimate reason an employer can exclude persons
on otherwise illegal bases of consideration
