and CORRECT Answers
Ei requires individuals to manage their own emotions as well as the emotions of others
-T or F - CORRECT ANSWER- True
Leaders view their org as a series of interdependent silos - CORRECT ANSWER- False
(page 9)
Interdependent silos - CORRECT ANSWER-
An isolate is very passionate about his/her org
T/F - CORRECT ANSWER- False
People around the world today are far ______ - CORRECT ANSWER- More interconnected
Mangers/leaders view - CORRECT ANSWER- Managers do things right. Leaders do the
right thing
What is good in leadership - CORRECT ANSWER- Self-awareness
Ei involves - CORRECT ANSWER- Managing your own emotions and the emotions of
others
There are many resources on the topic of _____, but little info about being an effective ____ -
CORRECT ANSWER- Leadership, follower
What is in the "other side" of the leadership coin - CORRECT ANSWER- Followers
A resonant environment is a workplace characterized by efficiency and orderliness -
CORRECT ANSWER- False (page 67)
, In herzbergs two factor theory, job dissatisfaction can be affected by salary, but job
satisfaction can not be affected by salary
T/F - CORRECT ANSWER- True (page 73)
cognitive dissonance arises from the attempt to process conflicting ideas, attitudes, or beliefs
t/f - CORRECT ANSWER- true
the SMART goal guidelines support "doing" goals
t/f - CORRECT ANSWER- true
autonomy in a job helps a worker take ownership and responsibility for the work
t/f - CORRECT ANSWER- true
motivation can be measured in - CORRECT ANSWER- the amount of effort one gives and
persistence one has
why do managers put more time into thinking about motivation than the people who work for
them? - CORRECT ANSWER- part of a managers job is to motivate employees
intrinsic motivation includes - CORRECT ANSWER- some kinds of rewards such as
personal satisfaction
extrinsic motivation frequently includes - CORRECT ANSWER- avoiding unpleasant
consequences of events
mallows hierarchy of needs states that after people fulfill a need - CORRECT ANSWER- it
ceases to be a motivator
in equity theory a person is likely to be most unhappy when - CORRECT ANSWER- inputs
exceed outcomes