What is the purpose of Construction Quality Management? - ANSWER It ensures
that contractors adhere to project plans, specifications and safety standards. It also
verifies that the completed work meets quality requirements. CQM fosters
collaboration between contractors and government agencies and helps contractors
to navigate challenges like technology advancements and environmental concerns.
Define CQM (Construction Quality Management) - ANSWER It is the performance
of tasks, which ensure that construction is performed according to plans and
specifications, on time, within a defined budget, and a safe work environment. CQM
is essential for successful project execution and client satisfaction.
Partnering relationships are based upon on: - ANSWER It is based upon trust,
dedication to common goals, understanding and assistance to reach each other's
individual expectations and values..
What are the two principal areas of CQM activity? - ANSWER a. CQC (Contractor
Quality Control)
b. QA (Government Quality Assurance)
Define CQC: - ANSWER is to assure that the completed project meets all quality
requirements of the contract.
Define QA: - ANSWER Quality Assurance personnel have the responsibility to
require contractors to maintain the quality specified in the plans and specifications.
What are the benefits of CQM to the contractor? - ANSWER increased profit and
production, better communication, planning, improved organizational skills, and
outstanding performance evaluations to obtain future contracts.
What are the benefits of CQM to the government? - ANSWER work is performed
according to plans and specifications, on time, within a defined budget, easily
maintained, and a safe work environment.
What factors have caused the construction industry to become highly specialized? -
ANSWER The factors that have caused this are the changing market, increased
technology and regulation.
Why are construction projects difficult to manage? - ANSWER · Construction
projects are unique by nature, making standardization difficult.
· Construction operations involve many skills that are nonrepetitive and do not lend
themselves to an assembly line approach
· Construction projects are dependent upon environmental conditions which are
beyond the contractor's control
, And subject to varied regulations from numerous government agencies.
What factors will influence both the Government and the construction industry in the
future? - ANSWER · New government regulations
· Greater degree of influence from the client
· Improvement of QC and QA requirements
· Construction-oriented management information system
Increased contractual requirements for exchange of data in electronic format.
Define Control and Inspection: - ANSWER it is the process by which ongoing and
completed work is examined to ensure that it complies with the contract provisions.
While Control is a continual system of planning future activities to ensure that the
work meets the quality standards of the contract.
What is the difference between INSPECTION and CONTROL? - ANSWER
Inspection is ongoing or "after-the-fact" while control is "preventive."
Who has contractual responsibility for quality control? - ANSWER By the contract,
the responsibility for quality control is vested in the contractor.
Benefits of CQC to the Contractor? - ANSWER Reducing costs by preventing
rework and delays
Increasing profits by delivering quality work that meet customer satisfaction
Improving reputation by demonstrating competence and reliability
Enhancing safety by identifying and eliminating hazards and risks.
Benefits of CQC to the Government? - ANSWER Effective CQC can improve public
relations and client/customer satisfaction when projects are completed on time. QA
personnel can take pride in their role of assuring that the contractor's CQC system is
working effectively by delivering a quality product..
What is the role and responsibilities of the contractor in CQC? - ANSWER The
contractor is required to place a competent representative, the QC Manager, on the
site to oversee the CQC system.
What are the responsibilities of the contractor's QC Manager? - ANSWER a.
Controlling the quality specified in the plans and specifications.
b. Developing and maintaining an effective CQC system.
c. Stopping work.
d. Performance of all control activities and tests
Preparation of acceptable documentation of CQC activities
What are the QA responsibilities of the government? - ANSWER To assure that the
specified standard of workmanship within the limits of the contract are provided.
To conduct onsite business with the contractor's QC Manager/superintendent only.