CPSR Certification Level 1
Ethics - Interactions with Candidates - answers- Adherence to the tenet of equal
opportunity for all candidates regardless of race, gender, religion, creed, age, martial
status, sexual orientation, national origin
- Abide by federal, state, and local laws
- Do not defame
- Preserve confidentiality of all information
- Do not intentionally misrepresent candidate skills or experience
- Do not intentionally misrepresent pay rate, contract terms, duration, or other facts
relevant to business relationship
- Do not prevent candidate from pursuing other opportunities.
Ethics - Interactions with Clients - answers- Adhere to tenet of equal opportunity
- Abide by federal, state, and local laws in performance of duties.
- Do not intentionally misrepresent candidate's skills/experience
- Do not defame
- Do not intentionally misrepresent facts relevant to business relationship
- Complies with clients established business practices related to fits and gratuities to a
client's employees
Ethics - Interactions with Competitors - answers- Adhere to tenet of equal opportunity
- Abide by all federal, state, and local laws in performance of duties
- Do not defame competitors
Systems and Processes - answers1. Attainment of Goals Set
2. Expectations are clear
3. Increased Sales and Profit
4. Fair and consistent work environment
5. Improved Morale
6. Ability to grow
, What are 10 examples of S&P that are successful? - answersHiring, Integrating Senior
and Junior Recruiters, Training, Planning, Recruiting, Client Development/Marketing,
Referral, Tracking, Touch, Follow-Up
Minimum Standards - answersThey align accountability and performance. Clearly
outline expectations of your owner/Manager. Tough decisions are based on numbers
vs. emotions.
Numbers and Ratios - answersCritically important to track numbers everyday, week,
month, quarterly, and annually to understand sales. Once tracked for 90 days you can
determine individual ratios.
True or False: Individual numbers, stats, and ratios are the best indicators of
performance - answersTrue
What question do you need to answer when holding yourself accountable? -
answers"Accountability for what?" You need to understand WIIFM (what's in it for m) in
order to make changes and hold yourself accountable.
Accountability Partner - answersShould be viewed as an important member of your
success team. Should be ambitious in trying to obtain a higher level of success as well.
Meet every 21 days to discuss wins and areas to improve.
Revenue Modeling - answersStudy where your company made fills and placements in
the past 18-24 months - this will help to identify trends and what areas are the easiest to
fill based on past successes.
What is the fastest path to your next fill or placement? - answersWrite down a contract
or job order that mirrors a recent fill or placement. Allows you to multi-use your
candidates, contracts, and job orders which will result in increased sales.
Why will the demand for IT and Engineering talent continue to escalate? - answers1.
Baby Boomers are retiring at a rate of 1 every 6 seconds. Many work in IT/Engineering
Industry
2. Global competition for IT and Engineering talent
3. Engineering students have more choices due to the expansion of the IT industry
Why position yourself as an expert? - answersClients are inclined to pay higher margins
and full fees when they are aware that you are an expert in your Industry.
True or False: Do you receive increased referrals from clients and candidates when
specialized in a niche? - answersTrue. (People understand the exact business and
person to refer)
What are two hot button questions to ask? - answers1. Which top 5 companies they
would want to work for and why?
Ethics - Interactions with Candidates - answers- Adherence to the tenet of equal
opportunity for all candidates regardless of race, gender, religion, creed, age, martial
status, sexual orientation, national origin
- Abide by federal, state, and local laws
- Do not defame
- Preserve confidentiality of all information
- Do not intentionally misrepresent candidate skills or experience
- Do not intentionally misrepresent pay rate, contract terms, duration, or other facts
relevant to business relationship
- Do not prevent candidate from pursuing other opportunities.
Ethics - Interactions with Clients - answers- Adhere to tenet of equal opportunity
- Abide by federal, state, and local laws in performance of duties.
- Do not intentionally misrepresent candidate's skills/experience
- Do not defame
- Do not intentionally misrepresent facts relevant to business relationship
- Complies with clients established business practices related to fits and gratuities to a
client's employees
Ethics - Interactions with Competitors - answers- Adhere to tenet of equal opportunity
- Abide by all federal, state, and local laws in performance of duties
- Do not defame competitors
Systems and Processes - answers1. Attainment of Goals Set
2. Expectations are clear
3. Increased Sales and Profit
4. Fair and consistent work environment
5. Improved Morale
6. Ability to grow
, What are 10 examples of S&P that are successful? - answersHiring, Integrating Senior
and Junior Recruiters, Training, Planning, Recruiting, Client Development/Marketing,
Referral, Tracking, Touch, Follow-Up
Minimum Standards - answersThey align accountability and performance. Clearly
outline expectations of your owner/Manager. Tough decisions are based on numbers
vs. emotions.
Numbers and Ratios - answersCritically important to track numbers everyday, week,
month, quarterly, and annually to understand sales. Once tracked for 90 days you can
determine individual ratios.
True or False: Individual numbers, stats, and ratios are the best indicators of
performance - answersTrue
What question do you need to answer when holding yourself accountable? -
answers"Accountability for what?" You need to understand WIIFM (what's in it for m) in
order to make changes and hold yourself accountable.
Accountability Partner - answersShould be viewed as an important member of your
success team. Should be ambitious in trying to obtain a higher level of success as well.
Meet every 21 days to discuss wins and areas to improve.
Revenue Modeling - answersStudy where your company made fills and placements in
the past 18-24 months - this will help to identify trends and what areas are the easiest to
fill based on past successes.
What is the fastest path to your next fill or placement? - answersWrite down a contract
or job order that mirrors a recent fill or placement. Allows you to multi-use your
candidates, contracts, and job orders which will result in increased sales.
Why will the demand for IT and Engineering talent continue to escalate? - answers1.
Baby Boomers are retiring at a rate of 1 every 6 seconds. Many work in IT/Engineering
Industry
2. Global competition for IT and Engineering talent
3. Engineering students have more choices due to the expansion of the IT industry
Why position yourself as an expert? - answersClients are inclined to pay higher margins
and full fees when they are aware that you are an expert in your Industry.
True or False: Do you receive increased referrals from clients and candidates when
specialized in a niche? - answersTrue. (People understand the exact business and
person to refer)
What are two hot button questions to ask? - answers1. Which top 5 companies they
would want to work for and why?
