BUSINESS ACUMEN CERTIFICATION
EXAM QUESTIONS AND CORRECT
ANSWERS
m Excessively high employee counts in the balance scorecard accounts could indicates: - higher Guest
Service and Lower GOP; because a lot of expenses decrial GOP
The operating results shown on monthly summary profit and loss statement: - changes balance sheet
and cash flow statement. Because changes current asset and cash.
An online discounted channel is called - opaque
Which formula is the formula for the balance sheet - Assets= Liabilities and Owners Equity
Which shows hotels current debt to vendors - Balance Sheet / Accounts Payable
In most cases the least expensive channel reservations cost is - Direct call; no discount or commission
If GOP is 30% what is total revenue - 100% total revenue
Revenue/Income minus departmental expense and other direct costs equal - GOP; Income Statement
For the purpose of cost, volume, profit break even analysis GOP is called - Contribution Margin; becomes
profit
Total room revenue divided by number of rooms sold equals: - ADR; not RevPAR because RevPAR takes
occupancy percentage into account
Where is this months profit registered on the balance sheet - retained earnings
For property management team including revenue manager the key measurement of business results is -
Gross Operating Profit
If monthly depreciation expenses increase than income tax on profit would tend to - decrease; the
depreciation is when the value goes down
Where is the hotels GOP or House Profit is listed - summary income statement (Profit and loss)
Which statement lists the amounts of accounts Receivable this month - cash flow; collection of accounts
receivable.
On which statement would you find payroll, wages and employee benefits for rooms division -
Departmental Income Statement
How is working capital calculated - Current Assets - current liabilities
In periods of high occupancy the decision to accept a large booking group should include - displacement
analysis: if group is taking up rooms other guests get displaced
EXAM QUESTIONS AND CORRECT
ANSWERS
m Excessively high employee counts in the balance scorecard accounts could indicates: - higher Guest
Service and Lower GOP; because a lot of expenses decrial GOP
The operating results shown on monthly summary profit and loss statement: - changes balance sheet
and cash flow statement. Because changes current asset and cash.
An online discounted channel is called - opaque
Which formula is the formula for the balance sheet - Assets= Liabilities and Owners Equity
Which shows hotels current debt to vendors - Balance Sheet / Accounts Payable
In most cases the least expensive channel reservations cost is - Direct call; no discount or commission
If GOP is 30% what is total revenue - 100% total revenue
Revenue/Income minus departmental expense and other direct costs equal - GOP; Income Statement
For the purpose of cost, volume, profit break even analysis GOP is called - Contribution Margin; becomes
profit
Total room revenue divided by number of rooms sold equals: - ADR; not RevPAR because RevPAR takes
occupancy percentage into account
Where is this months profit registered on the balance sheet - retained earnings
For property management team including revenue manager the key measurement of business results is -
Gross Operating Profit
If monthly depreciation expenses increase than income tax on profit would tend to - decrease; the
depreciation is when the value goes down
Where is the hotels GOP or House Profit is listed - summary income statement (Profit and loss)
Which statement lists the amounts of accounts Receivable this month - cash flow; collection of accounts
receivable.
On which statement would you find payroll, wages and employee benefits for rooms division -
Departmental Income Statement
How is working capital calculated - Current Assets - current liabilities
In periods of high occupancy the decision to accept a large booking group should include - displacement
analysis: if group is taking up rooms other guests get displaced
