Test Bank: Organizational Behavior , 18th Edition by Stephen
P. Robbins - Chapters 1-18, 9780134729329 | Rationals
Included
Janell is having an argument with her father. He believes that focusing on her computer knowledge
(hard skills) is the most important of Janell's college experience. Janell disagrees, arguing that
________ is/are the more critical and will help her in the hiring process.
Problem solving
Self-awareness
Soft skills
And ethical perspective - ANSWER: Soft Skills
________ is the interdisciplinary field dedicated to understanding and managing people at work.
Management theory
Management dynamics
Organizational behavior
Organizational dynamics
Organizational theory - ANSWER: Organizational Behavior
________ highlight the fact that choosing among available options is not always a choice between
right and wrong.
Organizational theories
Ethical dilemmas
Ethical lapses
Management theories
Ill-conceived goals - ANSWER: Ethical Dilemmas
In the Organizing Framework
Inputs lead to processes, which lead to outcomes.
Inputs lead directly to outcomes.
Outcomes never affect inputs.
Outcomes never affect processes.
Inputs are unrelated to processes. - ANSWER: Inputs lead to processes, which lead to outcomes
___ are relatively stable and can stem from our parents' beliefs, our experiences in childhood and
throughout our life, and from our religious or spiritual beliefs.
Behaviors
Values
Ambitions
Attitudes
Attributes - ANSWER: Values
The components of attitudes include:
Values, beliefs, and emotions
Affective, cognitive, and behavioral
Personal and workplace
Perceived and real
Public and personal - ANSWER: Affective, cognitive, and behavioral
, ________ are the key links between ________ in Azjen's Theory of Planned Behavior.
Attitudes, intentions and planned behavior
Intentions, attitudes and planned behavior
Norms, intentions and planned behavior
Intentions, norms and attitudes
Perceived behaviors, intentions and planned behavior - ANSWER: Intentions, attitudes and planned
behavior
Gabe has a supervisor who supports his work and understands his needs. He is rewarded for meeting
his sales goals, but his salary isn't fair compared to those with the same job description and
experience level. He also feels he puts more work into following up with sales leads than his
colleagues. Gabe is lacking in what model of job satisfaction?
Equity
Need fulfillment
Equity
Met expectations
Value attainment
Disposition/genetic components - ANSWER: Equity
CEO's with high ________ positively influence their organization's drive to take risks, innovate, and
seek new opportunities, especially in strong dynamic business environments.
Core self-evaluations
Emotional intelligence
Introversion
Extraversion
Openness to experience - ANSWER: Core self-evaluations (CSE)
________ can be developed because it involves a person's belief about his or her chances of
successfully accomplishing a specific task.
Intelligence
Self-efficacy
Emotions
Personality
Self-esteem - ANSWER: Self-efficacy
People with an internal locus of control:
Have lower work motivation
Earn lower salaries
Tend to be more anxious
Derive less job satisfaction from performance
Have stronger expectations that effort leads to performance - ANSWER: Have stronger expectations
that effort leads to performance
________ is the ability to monitor one's own and others' feelings and emotions, to discriminate
among them, and to use this information to guide one's thinking and actions.
Productivity
Emotional stability
Emotional intelligence
Core self-evaluation
Self-efficacy - ANSWER: Emotional Intelligence
P. Robbins - Chapters 1-18, 9780134729329 | Rationals
Included
Janell is having an argument with her father. He believes that focusing on her computer knowledge
(hard skills) is the most important of Janell's college experience. Janell disagrees, arguing that
________ is/are the more critical and will help her in the hiring process.
Problem solving
Self-awareness
Soft skills
And ethical perspective - ANSWER: Soft Skills
________ is the interdisciplinary field dedicated to understanding and managing people at work.
Management theory
Management dynamics
Organizational behavior
Organizational dynamics
Organizational theory - ANSWER: Organizational Behavior
________ highlight the fact that choosing among available options is not always a choice between
right and wrong.
Organizational theories
Ethical dilemmas
Ethical lapses
Management theories
Ill-conceived goals - ANSWER: Ethical Dilemmas
In the Organizing Framework
Inputs lead to processes, which lead to outcomes.
Inputs lead directly to outcomes.
Outcomes never affect inputs.
Outcomes never affect processes.
Inputs are unrelated to processes. - ANSWER: Inputs lead to processes, which lead to outcomes
___ are relatively stable and can stem from our parents' beliefs, our experiences in childhood and
throughout our life, and from our religious or spiritual beliefs.
Behaviors
Values
Ambitions
Attitudes
Attributes - ANSWER: Values
The components of attitudes include:
Values, beliefs, and emotions
Affective, cognitive, and behavioral
Personal and workplace
Perceived and real
Public and personal - ANSWER: Affective, cognitive, and behavioral
, ________ are the key links between ________ in Azjen's Theory of Planned Behavior.
Attitudes, intentions and planned behavior
Intentions, attitudes and planned behavior
Norms, intentions and planned behavior
Intentions, norms and attitudes
Perceived behaviors, intentions and planned behavior - ANSWER: Intentions, attitudes and planned
behavior
Gabe has a supervisor who supports his work and understands his needs. He is rewarded for meeting
his sales goals, but his salary isn't fair compared to those with the same job description and
experience level. He also feels he puts more work into following up with sales leads than his
colleagues. Gabe is lacking in what model of job satisfaction?
Equity
Need fulfillment
Equity
Met expectations
Value attainment
Disposition/genetic components - ANSWER: Equity
CEO's with high ________ positively influence their organization's drive to take risks, innovate, and
seek new opportunities, especially in strong dynamic business environments.
Core self-evaluations
Emotional intelligence
Introversion
Extraversion
Openness to experience - ANSWER: Core self-evaluations (CSE)
________ can be developed because it involves a person's belief about his or her chances of
successfully accomplishing a specific task.
Intelligence
Self-efficacy
Emotions
Personality
Self-esteem - ANSWER: Self-efficacy
People with an internal locus of control:
Have lower work motivation
Earn lower salaries
Tend to be more anxious
Derive less job satisfaction from performance
Have stronger expectations that effort leads to performance - ANSWER: Have stronger expectations
that effort leads to performance
________ is the ability to monitor one's own and others' feelings and emotions, to discriminate
among them, and to use this information to guide one's thinking and actions.
Productivity
Emotional stability
Emotional intelligence
Core self-evaluation
Self-efficacy - ANSWER: Emotional Intelligence
