SERVICENOW CIS-HR CERTIFICATION EXAM 2024/2025 WITH 100%
ACCURATE SOLUTIONS
An HR Admin without the System Admin role can do what? (Choose
three.) - Precise Answer ✔✔Modify the HR Administration > Properties
Create HR Criteria
Add users to groups
After the HR Admin [sn_hr_core.admin] role has been removed from
the Admin role, how may a user with only the Admin role add members
to HR groups? - Precise Answer ✔✔The Admin can no longer add
members to HR groups.
In the Create Bulk Cases module, which Filter by options are available
in the dropdown? (Choose four.) - Precise Answer ✔✔Upload File
User Criteria
HR Profiles
HR Criteria
,If you have both Admin and HR Admin roles and wanted to configure
an Access Control for the Employee Relations Cases table, what must
first be done? - Precise Answer ✔✔From the User dropdown in the
banner, elevate your role to security_admin
What type of information does the HR Profile contain? - Precise Answer
✔✔Personal employee data
How many User Criteria Records may be applied to a single KB or KB
Article? - Precise Answer ✔✔Unlimited
In the base ServiceNow instance, how are User Criteria used? - Precise
Answer ✔✔To control read and write access to Knowledge bases and
articles
Which of the following are true for an HR application as it relates to the
User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table? -
Precise Answer ✔✔Both are required.
In the base instance, what determines the conditions a Case must meet
before it can be assigned to an agent? - Precise Answer ✔✔Matching
Rules
What role is required, at a minimum, to view confidential HR Profile
data? - Precise Answer ✔✔HR Basic [sn_hr_core.basic]
, What types of HR Document templates may be created in ServiceNow?
(Choose two.) - Precise Answer ✔✔Document Templates
PDF document templates
What are the advantages of removing the HR Admin role from the
system Admin role after the HR Implementation tasks have been
completed? (Choose two.) - Precise Answer ✔✔This ensures that HR
has control over further HR configurations.
This ensures that confidential HR data is only accessible to users with an
HR role.
What does ServiceNow now call the HR application? - Precise Answer
✔✔HRSD - HR Service Delivery
What defines an employee's access to the HR Service Portal / Employee
Service Center? - Precise Answer ✔✔Client Roles
What kind of records do HR Requests create? - Precise Answer ✔✔HR
Cases
In the HR Guided Setup Module, why are some tasks locked in the Task
view? - Precise Answer ✔✔They require a plugin to be activated first.
Which of the following are examples of HR application scopes? (Choose
four.) - Precise Answer ✔✔Human Resources: Core
ACCURATE SOLUTIONS
An HR Admin without the System Admin role can do what? (Choose
three.) - Precise Answer ✔✔Modify the HR Administration > Properties
Create HR Criteria
Add users to groups
After the HR Admin [sn_hr_core.admin] role has been removed from
the Admin role, how may a user with only the Admin role add members
to HR groups? - Precise Answer ✔✔The Admin can no longer add
members to HR groups.
In the Create Bulk Cases module, which Filter by options are available
in the dropdown? (Choose four.) - Precise Answer ✔✔Upload File
User Criteria
HR Profiles
HR Criteria
,If you have both Admin and HR Admin roles and wanted to configure
an Access Control for the Employee Relations Cases table, what must
first be done? - Precise Answer ✔✔From the User dropdown in the
banner, elevate your role to security_admin
What type of information does the HR Profile contain? - Precise Answer
✔✔Personal employee data
How many User Criteria Records may be applied to a single KB or KB
Article? - Precise Answer ✔✔Unlimited
In the base ServiceNow instance, how are User Criteria used? - Precise
Answer ✔✔To control read and write access to Knowledge bases and
articles
Which of the following are true for an HR application as it relates to the
User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table? -
Precise Answer ✔✔Both are required.
In the base instance, what determines the conditions a Case must meet
before it can be assigned to an agent? - Precise Answer ✔✔Matching
Rules
What role is required, at a minimum, to view confidential HR Profile
data? - Precise Answer ✔✔HR Basic [sn_hr_core.basic]
, What types of HR Document templates may be created in ServiceNow?
(Choose two.) - Precise Answer ✔✔Document Templates
PDF document templates
What are the advantages of removing the HR Admin role from the
system Admin role after the HR Implementation tasks have been
completed? (Choose two.) - Precise Answer ✔✔This ensures that HR
has control over further HR configurations.
This ensures that confidential HR data is only accessible to users with an
HR role.
What does ServiceNow now call the HR application? - Precise Answer
✔✔HRSD - HR Service Delivery
What defines an employee's access to the HR Service Portal / Employee
Service Center? - Precise Answer ✔✔Client Roles
What kind of records do HR Requests create? - Precise Answer ✔✔HR
Cases
In the HR Guided Setup Module, why are some tasks locked in the Task
view? - Precise Answer ✔✔They require a plugin to be activated first.
Which of the following are examples of HR application scopes? (Choose
four.) - Precise Answer ✔✔Human Resources: Core
