Exam
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
By the 1950s, American policing could be characterized as:
A) Community policing
B) Watchman style
C) Bureaucratic policing
D) Paramilitary - ANSWER: C
Which of the following statements is TRUE about goals?
A) They are specific results or achievements toward which police departments direct
their efforts
B) They delineate what needs to be accomplished
C) They guide behavior
D) All of the above - ANSWER: D
______________________ refers to officers engaging in activities such as looking for
missing children, providing motorists assistance, and engaging in crime prevention
activities
A) Law enforcement
B) Order maintenance
C) Provision of services
D) All of the above - ANSWER: C
Which of the following best describe a mission statement?
A) It details specific goals the police department is committed to accomplish
B) It details specific strategies the police department deploys to accomplish the goals
C) It states a police department's commitment to the community
D) It represents a roadmap for police activities - ANSWER: C
Which of the following statements is TRUE?
A) Procedural justice is the right for officers to use power to enforce the law
B) Police legitimacy is how citizens evaluate police performance
C) Procedural justice can neither be enhanced nor diminished
D) Police legitimacy is accepted by almost everyone at least to some degree -
ANSWER: D
Jim Bueermann has identified three principles that police departments should adopt in
order to enhance their legitimacy in the community. Which of the following is NOT a
principle?
A) A police department must be a catalyst for change only within the department
B) A police department must be value-driven
C) A police department must train and hold officers accountable
D) A police department must solve community problems - ANSWER: A
, Exam
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
Which of the following refers to the cumulative processes that direct and move the
department?
A) Management
B) Organization
C) Leadership
D) Administration - ANSWER: D
Processes that include decision making, communications, staffing, command and
control, planning, and budgeting are concerns of:
A) Administration
B) Management
C) Organization
D) Leadership - ANSWER: B
Whom do many consider to be the "father of scientific management"?
A) Max Weber
B) Frederick Taylor
C) Egon Bittner
D) Eddie Davis - ANSWER: B
This type of supervision, according to Frederick Taylor, entailed having several different
supervisors on a job so that each one oversaw a particular aspect or part of the job - a
part he or she had expertise in and could provide adequate supervision over.
A) Cooperative supervision
B) Dispersed supervision
C) Functional supervision
D) Bureaucratic supervision - ANSWER: C
According to "Managing and Leading Today's Police", as a rule of thumb, at least
_______________ of all sworn personnel should be assigned to patrol
A) 45%
B) 55%
C) 65%
D) 70% - ANSWER: B
Which of the following is a reason that Egon Bittner contended that military-bureaucratic
organization of the police was a serious handicap that created obstacles to a truly
professional police system?
A) Organizational restrictions on dress
B) The lack of management flexibility
C) The narrowness of job descriptions in the lower ranks
D) All of the above - ANSWER: D
, Exam
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
Gulick and Urwick examined the role of administration and identified several key
management functions. They articulated these functions using the acronym
POSDCORB. Which key administrative function is the all-important duty of interrelating
the various parts of the work?
A) Coordinating
B) Organizing
C) Directing
D) Planning - ANSWER: A
Gulick and Urwick examined the role of administration and identified several key
management functions. They articulated these functions using the acronym
POSDCORB. What does the S stand for?
A) Specialization
B) Supervising
C) Supporting
D) Staffing - ANSWER: D
Max Weber's first principle in Administrative Theory is hierarchy of authority or chain of
command. What is a common problem related to how many levels a police department
should have in its chain of command?
A) Excessive layering
B) Over specialization
C) De-centralization
D) Chain of command - ANSWER: A
What is the key factor when deciding on the levels of rank in a chain of command?
A) Hierarchy of authority
B) Specialization
C) Delegation of authority
D) Span of control - ANSWER: D
Some advocate for larger spans of control to reduce excessive layering. It is believed
that larger spans of control reduce what problem?
A) Turf protection
B) Distortion of information
C) Less responsibility assumed by subordinates for the quality of their work
D) All of the above - ANSWER: D
What is a potentially a major disadvantage to having a larger span of control?
A) Higher costs due to the larger number of managers and management support staff
B) Distortion of information as it flows through the organization
C) Slow, ineffective decision making and action
D) Less time for any one supervisor to spend with any one subordinate - ANSWER: D
, Exam
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
Specialization is an important organizational principle, and it refers to grouping similar
tasks into specialized units to facilitate productivity. All of the following are methods by
which to implement specialization EXCEPT:
A) Time
B) Geography
C) Rank structure
D) Function - ANSWER: C
Which of the following is an example of the function method to implement
specialization?
A) A day shift
B) A beat structure
C) A robbery unit
D) A precinct - ANSWER: C
Delegation of authority is a management principle associated with classical
organizational theory. Delegation of authority is the assignment of tasks and
responsibilities to subordinate managers and supervisors and holding them accountable
for their accomplishment. An important caveat associated with delegation of authority
is?
A) Commanders should retain supervisory power
B) Authority and responsibility are, in essence, the same thing
C) When responsibilities are delegated, the people being held accountable should have
commensurate authority
D) A and B are true - ANSWER: C
This principle states that every officer should report to one and only one superior.
A) Delegation of Authority
B) Chain of Command
C) Span of Control
D) Unity of Command - ANSWER: D
Which of the following are specific guidelines that leave little or no latitude for individual
discretion?
A) Procedures
B) Policies
C) Rules and regulations
D) Memorandums - ANSWER: C
Which of the following statements is TRUE about the Hawthorne Experiments?
A) Productivity increased when work breaks increased
B) Productivity increased when work breaks were reduced
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
By the 1950s, American policing could be characterized as:
A) Community policing
B) Watchman style
C) Bureaucratic policing
D) Paramilitary - ANSWER: C
Which of the following statements is TRUE about goals?
A) They are specific results or achievements toward which police departments direct
their efforts
B) They delineate what needs to be accomplished
C) They guide behavior
D) All of the above - ANSWER: D
______________________ refers to officers engaging in activities such as looking for
missing children, providing motorists assistance, and engaging in crime prevention
activities
A) Law enforcement
B) Order maintenance
C) Provision of services
D) All of the above - ANSWER: C
Which of the following best describe a mission statement?
A) It details specific goals the police department is committed to accomplish
B) It details specific strategies the police department deploys to accomplish the goals
C) It states a police department's commitment to the community
D) It represents a roadmap for police activities - ANSWER: C
Which of the following statements is TRUE?
A) Procedural justice is the right for officers to use power to enforce the law
B) Police legitimacy is how citizens evaluate police performance
C) Procedural justice can neither be enhanced nor diminished
D) Police legitimacy is accepted by almost everyone at least to some degree -
ANSWER: D
Jim Bueermann has identified three principles that police departments should adopt in
order to enhance their legitimacy in the community. Which of the following is NOT a
principle?
A) A police department must be a catalyst for change only within the department
B) A police department must be value-driven
C) A police department must train and hold officers accountable
D) A police department must solve community problems - ANSWER: A
, Exam
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
Which of the following refers to the cumulative processes that direct and move the
department?
A) Management
B) Organization
C) Leadership
D) Administration - ANSWER: D
Processes that include decision making, communications, staffing, command and
control, planning, and budgeting are concerns of:
A) Administration
B) Management
C) Organization
D) Leadership - ANSWER: B
Whom do many consider to be the "father of scientific management"?
A) Max Weber
B) Frederick Taylor
C) Egon Bittner
D) Eddie Davis - ANSWER: B
This type of supervision, according to Frederick Taylor, entailed having several different
supervisors on a job so that each one oversaw a particular aspect or part of the job - a
part he or she had expertise in and could provide adequate supervision over.
A) Cooperative supervision
B) Dispersed supervision
C) Functional supervision
D) Bureaucratic supervision - ANSWER: C
According to "Managing and Leading Today's Police", as a rule of thumb, at least
_______________ of all sworn personnel should be assigned to patrol
A) 45%
B) 55%
C) 65%
D) 70% - ANSWER: B
Which of the following is a reason that Egon Bittner contended that military-bureaucratic
organization of the police was a serious handicap that created obstacles to a truly
professional police system?
A) Organizational restrictions on dress
B) The lack of management flexibility
C) The narrowness of job descriptions in the lower ranks
D) All of the above - ANSWER: D
, Exam
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
Gulick and Urwick examined the role of administration and identified several key
management functions. They articulated these functions using the acronym
POSDCORB. Which key administrative function is the all-important duty of interrelating
the various parts of the work?
A) Coordinating
B) Organizing
C) Directing
D) Planning - ANSWER: A
Gulick and Urwick examined the role of administration and identified several key
management functions. They articulated these functions using the acronym
POSDCORB. What does the S stand for?
A) Specialization
B) Supervising
C) Supporting
D) Staffing - ANSWER: D
Max Weber's first principle in Administrative Theory is hierarchy of authority or chain of
command. What is a common problem related to how many levels a police department
should have in its chain of command?
A) Excessive layering
B) Over specialization
C) De-centralization
D) Chain of command - ANSWER: A
What is the key factor when deciding on the levels of rank in a chain of command?
A) Hierarchy of authority
B) Specialization
C) Delegation of authority
D) Span of control - ANSWER: D
Some advocate for larger spans of control to reduce excessive layering. It is believed
that larger spans of control reduce what problem?
A) Turf protection
B) Distortion of information
C) Less responsibility assumed by subordinates for the quality of their work
D) All of the above - ANSWER: D
What is a potentially a major disadvantage to having a larger span of control?
A) Higher costs due to the larger number of managers and management support staff
B) Distortion of information as it flows through the organization
C) Slow, ineffective decision making and action
D) Less time for any one supervisor to spend with any one subordinate - ANSWER: D
, Exam
Managing and Leading Today_s Police Challenges,
Best Practices, Case Studies, 4th edition Kenne
Specialization is an important organizational principle, and it refers to grouping similar
tasks into specialized units to facilitate productivity. All of the following are methods by
which to implement specialization EXCEPT:
A) Time
B) Geography
C) Rank structure
D) Function - ANSWER: C
Which of the following is an example of the function method to implement
specialization?
A) A day shift
B) A beat structure
C) A robbery unit
D) A precinct - ANSWER: C
Delegation of authority is a management principle associated with classical
organizational theory. Delegation of authority is the assignment of tasks and
responsibilities to subordinate managers and supervisors and holding them accountable
for their accomplishment. An important caveat associated with delegation of authority
is?
A) Commanders should retain supervisory power
B) Authority and responsibility are, in essence, the same thing
C) When responsibilities are delegated, the people being held accountable should have
commensurate authority
D) A and B are true - ANSWER: C
This principle states that every officer should report to one and only one superior.
A) Delegation of Authority
B) Chain of Command
C) Span of Control
D) Unity of Command - ANSWER: D
Which of the following are specific guidelines that leave little or no latitude for individual
discretion?
A) Procedures
B) Policies
C) Rules and regulations
D) Memorandums - ANSWER: C
Which of the following statements is TRUE about the Hawthorne Experiments?
A) Productivity increased when work breaks increased
B) Productivity increased when work breaks were reduced
