Facilities Management Final Exam
(Answered) 100 Questions and Correct
Answers, 100% Correct. Updated Fall
2024/2025. (Multiple Choice)
One of the outcomes of developing a facility with appropriate quality and good budget control is
________ maintenance, renovation, and operation costs.
A) The benefit of predictable
B) Negligible
C) The virtual elimination of
D) Near-term high
A
A hotels property operation and maintenance account includes:
A) Maintenance department labor and fringe benefit costs, maintenance supplies and expendables, and
contract maintenance costs.
B) Steam generation costs, maintenance supplies and expendables, and maintenance department labor
and fringe benefit costs.
C) Maintenance supplies and expendables, maintenance department labor and fringe benefit costs, and
electricity.
D) Maintenance department labor and fringe benefit costs, facility fuel costs, and contract maintenance
costs.
D
A hotel's capital expenditures, as a percentage of revenue, __________ from year to year.
A) Vary negligibly
B) stay the same
C) Vary widely, but predictably
D) Are not even broadly predictable
C
What is a reserve for replacement account?
A) It is a percentage of revenue set aside for replacement and repair.
B) It is an account that covers a reserve costs.
C) It is a percentage of the utility account that covers heating costs.
D) It is an account set aside for designing facilities
A
Compared with high-rise buildings, spread-out low-rise facilities are more likely to incur costs for:
A) Premature equipment failure
,B) Renovation needs.
C) Transportation equipment to enable staff members to get around the premises.
D) All of the above
C
As a buildings equipment reaches its expected service life, management can expect:
A) The maintenance department to make the equipment last indefinitely.
B) The equipment to totally break down under peak loads, necessitation immediate replacement.
C) More frequent equipment failures.
D) A measurable increase in efficiency just before total breakdown.
C
A piece of equipment near the end of its expected life is probably not worth repairing unless the:
A) Piece of equipment is expensive
B) Repair can be handled by in-house staff
C) Replacement parts are readily available
D) Repair will significantly extend the equipments life
D
Why is HVAC and other equipment purchased for hotels sometimes oversized?
A) designers sometimes deliberately buy oversize equipment increase their fees
B) to decrease energy use
C) computer programmers have not created a way to estimate proper equipment size
D) all of the above
A
Systems and building commissioning is:
A) a ceremony marking the offical opening of a new property.
B) the process of achieving, verifying, and documenting the performance of all systems in the facility.
C) a milestone event in a new building program at which the owner announces and commissions the
operator who will manage the new property.
D) the go-ahead to begin construction on a new property following the feasibility study and design
approval.
B
Managerial skills development for facilities managers is most commonly acquired:
A) through government-supported skills upgrade programs
B) on the job
C) as part of the person's engineering degree coursework
D) from employer-sponsored seminars and workshops
B
Tasks such as window cleaning and kitchen duct cleaning are common _______ maintenance services.
A) emergency
, B) contract
C) routine
D) housekeeping
C
Maintenance work orders that are issued by the front desk are usually the result of:
A) preventive maintenance checks
B) an automated work-order-generation system linked to the front desk computer
C) guest commands or complaints
D) the general managers inspections
C
Which of the following maintenance management forms is commonly used to initiate requests for
maintenance services?
A) work or repair order
B) maintenance log
C) equipment data card
D) room data card
A
One of the principles purposes of a preventive maintenance schedule is:
A) to document the work performed
B) to assign the personnel to perform the maintenance
C) to smooth the maintenance workload
D) to identify the work to be done
C
A ___________ shows the relays, timers, fuses, switches, and basic wiring of controls within electrical
equipment
A) structural plan
B) control schematic
C) conductor map
D) maintenance schedule
B
Reese is the facilities manager at a mid-sized hotel. After a weekend emergency breakdown incident at
his hotel, he recognized that his department was sorely unprepared for such an event and needed to
have in place some
emergency fundamentals. Which of the following tactics will help him in the event of a system
breakdown in the
future?
A) Instructing appropriate staff in procedures to be followed in the event of common emergencies.
B) Making available to appropriate on-duty personnel a current listing of telephone numbers for
maintenance staff and contract maintenance and cleaning firms that might be needed.
(Answered) 100 Questions and Correct
Answers, 100% Correct. Updated Fall
2024/2025. (Multiple Choice)
One of the outcomes of developing a facility with appropriate quality and good budget control is
________ maintenance, renovation, and operation costs.
A) The benefit of predictable
B) Negligible
C) The virtual elimination of
D) Near-term high
A
A hotels property operation and maintenance account includes:
A) Maintenance department labor and fringe benefit costs, maintenance supplies and expendables, and
contract maintenance costs.
B) Steam generation costs, maintenance supplies and expendables, and maintenance department labor
and fringe benefit costs.
C) Maintenance supplies and expendables, maintenance department labor and fringe benefit costs, and
electricity.
D) Maintenance department labor and fringe benefit costs, facility fuel costs, and contract maintenance
costs.
D
A hotel's capital expenditures, as a percentage of revenue, __________ from year to year.
A) Vary negligibly
B) stay the same
C) Vary widely, but predictably
D) Are not even broadly predictable
C
What is a reserve for replacement account?
A) It is a percentage of revenue set aside for replacement and repair.
B) It is an account that covers a reserve costs.
C) It is a percentage of the utility account that covers heating costs.
D) It is an account set aside for designing facilities
A
Compared with high-rise buildings, spread-out low-rise facilities are more likely to incur costs for:
A) Premature equipment failure
,B) Renovation needs.
C) Transportation equipment to enable staff members to get around the premises.
D) All of the above
C
As a buildings equipment reaches its expected service life, management can expect:
A) The maintenance department to make the equipment last indefinitely.
B) The equipment to totally break down under peak loads, necessitation immediate replacement.
C) More frequent equipment failures.
D) A measurable increase in efficiency just before total breakdown.
C
A piece of equipment near the end of its expected life is probably not worth repairing unless the:
A) Piece of equipment is expensive
B) Repair can be handled by in-house staff
C) Replacement parts are readily available
D) Repair will significantly extend the equipments life
D
Why is HVAC and other equipment purchased for hotels sometimes oversized?
A) designers sometimes deliberately buy oversize equipment increase their fees
B) to decrease energy use
C) computer programmers have not created a way to estimate proper equipment size
D) all of the above
A
Systems and building commissioning is:
A) a ceremony marking the offical opening of a new property.
B) the process of achieving, verifying, and documenting the performance of all systems in the facility.
C) a milestone event in a new building program at which the owner announces and commissions the
operator who will manage the new property.
D) the go-ahead to begin construction on a new property following the feasibility study and design
approval.
B
Managerial skills development for facilities managers is most commonly acquired:
A) through government-supported skills upgrade programs
B) on the job
C) as part of the person's engineering degree coursework
D) from employer-sponsored seminars and workshops
B
Tasks such as window cleaning and kitchen duct cleaning are common _______ maintenance services.
A) emergency
, B) contract
C) routine
D) housekeeping
C
Maintenance work orders that are issued by the front desk are usually the result of:
A) preventive maintenance checks
B) an automated work-order-generation system linked to the front desk computer
C) guest commands or complaints
D) the general managers inspections
C
Which of the following maintenance management forms is commonly used to initiate requests for
maintenance services?
A) work or repair order
B) maintenance log
C) equipment data card
D) room data card
A
One of the principles purposes of a preventive maintenance schedule is:
A) to document the work performed
B) to assign the personnel to perform the maintenance
C) to smooth the maintenance workload
D) to identify the work to be done
C
A ___________ shows the relays, timers, fuses, switches, and basic wiring of controls within electrical
equipment
A) structural plan
B) control schematic
C) conductor map
D) maintenance schedule
B
Reese is the facilities manager at a mid-sized hotel. After a weekend emergency breakdown incident at
his hotel, he recognized that his department was sorely unprepared for such an event and needed to
have in place some
emergency fundamentals. Which of the following tactics will help him in the event of a system
breakdown in the
future?
A) Instructing appropriate staff in procedures to be followed in the event of common emergencies.
B) Making available to appropriate on-duty personnel a current listing of telephone numbers for
maintenance staff and contract maintenance and cleaning firms that might be needed.
