(ICT2621) - Chapter 2 Exam Questions
and Answers (Latest 2024)
Strategic planning - Correct Answer ✅ The process of identifying long-term
organizational goals, strategies and resources. Five, Ten or more years.
Mission Statement - Correct Answer ✅ Reflects the firm's vision, purpose
and values.
Critical success factor - Correct Answer ✅ A factor that must be achieved
to fulfill the company's mission
SWOT Analysis - Correct Answer ✅ Strengths, Weaknesses, Opportunities
and Threats.
Business case - Correct Answer ✅ Reasons or justification for a proposal.
Should be comprehensive & easy to understand. Should describe the project
clearly, provide justification to proceed, and estimate the project's financial
impact.
Six main reasons for a system request - Correct Answer ✅ 1. Stronger
Controls
2. Reduced Cost
3. More Information
4. Better Performance
5. Improved Service
6. More support for new products and services
Internal factors that affect Systems Projects - Correct Answer ✅ 1.
Strategic Plan
2. Top Managers