HRM C202 CHAPTERS 1-4 EXAM
QUESTIONS WITH VERIFIED ANSWERS
{ GRADED A+}
objective job characteristics including skill variety, task identity, task significance,
autonomy, and task feedback lead to job satisfaction for people with a high growth
need strength - ✔✔job characteristics model
determining an organization's need for workers in anticipation of the demand for
an organization's products or services - ✔✔forecasting labor demand
written descriptions of the duties and responsibilities of the job itself - ✔✔job
description
the organization's formal system of task, power, and reporting relationships -
✔✔organizational structure
training employees in more than one job or in multiple skills to enable them to do
different jobs - ✔✔cross-training
,statements of what employees may or may not do - ✔✔rule
describes how a policy directive is accomplished along with relevant details -
✔✔procedure
nonmonetary rewards derived from the work itself - ✔✔intrinsic rewards
worksheets or databases summarizing each employee's competencies,
qualifications, and anything else that can help the company understand how the
employee can contribute - ✔✔talent inventories
a process for making decisions about an organization's long term goals and how
they are to be achieved - ✔✔strategic planning
the ability to use some sort of knowledge in performing a physical task, often
refers to psychomotor activities - ✔✔skill
comparison of the organization's forecasted labor demand with its forecasted labor
supply - ✔✔labor gap analysis
organized factual or procedural information that can be applied to perform a task -
✔✔knowledge
how an organization will compete in a particular market - ✔✔business strategy
, job experts provide information about the job during a structured interview -
✔✔structured interview technique
how work is organized to meet the organization's goals - ✔✔workflow
a strategy for proactively addressing an expected talent shortage or surplus -
✔✔action plan
investigate how work moves through an organization to identify changes to
increase efficiency and better meet customers needs - ✔✔workflow analysis
a systematic process used to identify and describe the important aspects of a job
and the characteristics a worker needs to perform the job well - ✔✔job analysis
adding more tasks to the same level of responsibility and skill related to an
employee's current position - ✔✔job enlargement
breaks down work into its simplest elements and then systematically improves the
worker's performance of each element - ✔✔scientific management
a predetermined course of action or guiding principle proposed by an organization,
a statement of what the organization's approach is to a given topic and why -
✔✔policy
QUESTIONS WITH VERIFIED ANSWERS
{ GRADED A+}
objective job characteristics including skill variety, task identity, task significance,
autonomy, and task feedback lead to job satisfaction for people with a high growth
need strength - ✔✔job characteristics model
determining an organization's need for workers in anticipation of the demand for
an organization's products or services - ✔✔forecasting labor demand
written descriptions of the duties and responsibilities of the job itself - ✔✔job
description
the organization's formal system of task, power, and reporting relationships -
✔✔organizational structure
training employees in more than one job or in multiple skills to enable them to do
different jobs - ✔✔cross-training
,statements of what employees may or may not do - ✔✔rule
describes how a policy directive is accomplished along with relevant details -
✔✔procedure
nonmonetary rewards derived from the work itself - ✔✔intrinsic rewards
worksheets or databases summarizing each employee's competencies,
qualifications, and anything else that can help the company understand how the
employee can contribute - ✔✔talent inventories
a process for making decisions about an organization's long term goals and how
they are to be achieved - ✔✔strategic planning
the ability to use some sort of knowledge in performing a physical task, often
refers to psychomotor activities - ✔✔skill
comparison of the organization's forecasted labor demand with its forecasted labor
supply - ✔✔labor gap analysis
organized factual or procedural information that can be applied to perform a task -
✔✔knowledge
how an organization will compete in a particular market - ✔✔business strategy
, job experts provide information about the job during a structured interview -
✔✔structured interview technique
how work is organized to meet the organization's goals - ✔✔workflow
a strategy for proactively addressing an expected talent shortage or surplus -
✔✔action plan
investigate how work moves through an organization to identify changes to
increase efficiency and better meet customers needs - ✔✔workflow analysis
a systematic process used to identify and describe the important aspects of a job
and the characteristics a worker needs to perform the job well - ✔✔job analysis
adding more tasks to the same level of responsibility and skill related to an
employee's current position - ✔✔job enlargement
breaks down work into its simplest elements and then systematically improves the
worker's performance of each element - ✔✔scientific management
a predetermined course of action or guiding principle proposed by an organization,
a statement of what the organization's approach is to a given topic and why -
✔✔policy
