M&O Summary
The M&O part of the HRM M&O test in the Performance Module
By Lisa van der Feer
Written in 2019-2020
, Contents
Table of Contents
Management through history................................................................................................................3
What does a manager do?.....................................................................................................................3
Manager or Leader?..............................................................................................................................3
Leadership theories.......................................................................................................................4
Management Roles (-H. Minzberg)....................................................................................................4
X & Y theory (-D. McGregor)..............................................................................................................4
Managerial Grid (-R. Blake & J. Mouton)...........................................................................................5
MBO: Management by Objectives (P. Drucker).................................................................................5
Situational Leadership (Hersey & Blanchard).....................................................................................5
Servant Leadership (R. Greenleaf).....................................................................................................6
5 Forms of Power (French & Raven)..................................................................................................6
Management Tools................................................................................................................................6
Organisation Chart.............................................................................................................................6
Delegation Checklist..........................................................................................................................6
Balanced Scorecard...........................................................................................................................7
SWOT.................................................................................................................................................7
PESTEL................................................................................................................................................7
Budget...............................................................................................................................................7
Corporate Social Responsibility and Ethics............................................................................................7
The M&O part of the HRM M&O test in the Performance Module
By Lisa van der Feer
Written in 2019-2020
, Contents
Table of Contents
Management through history................................................................................................................3
What does a manager do?.....................................................................................................................3
Manager or Leader?..............................................................................................................................3
Leadership theories.......................................................................................................................4
Management Roles (-H. Minzberg)....................................................................................................4
X & Y theory (-D. McGregor)..............................................................................................................4
Managerial Grid (-R. Blake & J. Mouton)...........................................................................................5
MBO: Management by Objectives (P. Drucker).................................................................................5
Situational Leadership (Hersey & Blanchard).....................................................................................5
Servant Leadership (R. Greenleaf).....................................................................................................6
5 Forms of Power (French & Raven)..................................................................................................6
Management Tools................................................................................................................................6
Organisation Chart.............................................................................................................................6
Delegation Checklist..........................................................................................................................6
Balanced Scorecard...........................................................................................................................7
SWOT.................................................................................................................................................7
PESTEL................................................................................................................................................7
Budget...............................................................................................................................................7
Corporate Social Responsibility and Ethics............................................................................................7
