2024 ( A+ Graded 100% Verified) Best For Revision
Before Exam
1. Diversity: Responding to the needs of different cultures and occupational
groups,maximaizing rentention and productivity
2. *Managing Diversity*: Maintain diverse workforce that works together in harmony
3. The benefits of a diverse workforce: Attract highly qualified candidates, retains
develop and advances the best talent in the organization, increases productivity and
efficiency, creates an environment that works for everyone, makes Bureau of Prison
and employee of choice, Support BOP mission statement
4. 3 Diversity influences our impressions: Make observation, Draw conclusion based
on observations, stereotype,meaning you see a person based upon past experiences,
values and attitude
5. 6 strategies for dealing with diversity: Realize the impact of decision and actions,
Examine assumption before actions, Treat people as individuals, Approach diversity as
a Win-Win opportunity, No racial profiling, BOP policy-Non discrimination and
standards and of employee conduct
6. 10 qualities of culturally skilled correctional officers: Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
7. Critical thinking: Intellectually disciplined process of actively applying,analyzing,
and evaluating information gathered by observation,experience, reflection
8. 7 virtues of critical thinkers: 1. Intellectually honest, well informed, want to get it
right,no code of silence 2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right
reasons 4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the
threat level of our environment C.O is internally motivated
, 6. Self-confidence- make rational decisions
7. Inquisitive-proactive
9. Personal competencies
1. Self Awareness
2. Self Regulation
3.Motivation: 1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises
and admits mistakes, adaptability-smoothly handles multiple demands and shifts
priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your
emotional attachment to an organization. Initiative and optimism-seizes opportunities,not
afraid to work hard ,positive responses to any situation
10. 2 Social Intelligence competencies: 1. Empathy: understand others feelings and
perspectives, Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command,
Collaboration and Cooperation
11. objectives of Correctional Supervision: 1. Legal and human control of inmates, ex.
Conducting ,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
4. Motivate inmates to accomplish task
5. Reinforcement of positive changes in inmates